Jennifer Rodriguez
Bronx,NY
Summary
Skilled Data Entry Operator with Number years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.
Overview
4
4
years of professional experience
Work History
Data Entry
Heart to Heart Home Care
2023.04 - 2023.12
- Organize patients folder/documents, Answer phone calls, Help assist customer with starting a case, Help customer if they need to file a complaint or want to give a complement for good services, Call doctors office to get more or missing information for the patients I'm calling for, Fax files, Print files, Take information that’s on physical paper and add to computer, Look for patient or aide information if needed, Add missing information or fix errors
- Performed data entry and other administrative duties in support of office staff.
- Supported administrative staff with data entry, scheduling appointments, and managing phone calls.
- Enhanced team productivity with accurate and timely data entry tasks.
- Performed data entry, filing, copying and faxing.
- Enhanced billing accuracy by thoroughly reviewing invoices and ensuring correct data entry.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
Front Desk
LevelUp MD Urgent Care
2023.02 - 2023.03
- Insurance verification, Schedule appointments, Perform data entry, Answer phone calls, Greeting and welcoming patients, Organizing and coordinating patient in-take and other appointments, Accurately enters/updates patient information in system, Assisting patients with completion of paperwork when necessary, Scanning, updating and filing medical records, Answering phone calls, questions, etc
- In a prompt and polite manner, Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance, Handling cash and co-payments accurately and responsibly, Providing outstanding customer service to every patient
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Bookkeeper
Morton Williams Supermarket
2019.08 - 2022.11
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Posted daily receipts and payments in accordance with corporate protocols.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Education
Associates Arts -
SUNY Sullivan Cuny College
Loch Sheldrake, NYEvander Child’s Highschool
Bronx, NY06.2017
Skills
- Administrative-Answered phone calls, scheduled appointments, entered patients' information in computer database, daily chart maintenance and filling, called patients for follow-up visits
- Knowledgeable in CDC and OSHA regulations, Laws & Ethics
- Proficient in Microsoft Office Suite and Medical software such as Eclinical
- Knowledgeable in standard precautions; hand washing, infection control, perform oral care, patients' bill of rights, and log rolling
- Bilingual: Spanish proficient
- Customer Service
Timeline
Data Entry
Heart to Heart Home Care
2023.04 - 2023.12
Front Desk
LevelUp MD Urgent Care
2023.02 - 2023.03
Bookkeeper
Morton Williams Supermarket
2019.08 - 2022.11
Evander Child’s Highschool
Associates Arts -
SUNY Sullivan Cuny College