Jennifer Rodriguez
Target Corporation
Cleveland,OH
8
years of professional experience
1
Language
Experienced team leader with a background in salesfloor operations, scheduling, coaching, and cash handling. Known for clear communication, staff development, and dependable results in fast-paced environments.
Work History
Target Team Manager
1 Year 1 Month- Supervised salesfloor operations, ensuring guest service standards and task completion.
- Coached team members on zoning, stocking, and backroom organization.
- Coordinated daily workload, priorities, and staffing coverage across shifts.
- Monitored inventory accuracy and resolved merchandising discrepancies promptly.
- Trained new team members on safety, service, and store processes.
- Counted cash drawers, balanced deposits, and resolved discrepancies with careful recordkeeping.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Dispatcher Office Assistant
3 Years 5 Months- Coordinated driver dispatch schedules and maintained daily load assignments.
- Communicated delivery updates with drivers, customers, and operations teams.
- Tracked shipment status and resolved route delays with accurate follow-up.
- Processed paperwork, bills of lading, and delivery documentation.
- Supported office operations by organizing records and prioritizing urgent requests.
Business Development Center Manager
3 Years 2 Months- Directed inbound and outbound lead handling to maximize appointment-setting opportunities.
- Managed CRM follow-up workflows to maintain timely customer engagement and lead retention.
- Trained representatives on call handling, objection response, and appointment confirmation standards.
- Monitored call quality and coaching opportunities to improve team consistency.
- Developed sales presentations tailored to individual clients'' needs, increasing customer satisfaction rates and closing deals more effectively.
Education
High School Diploma
Skills
Customer focus
Employee scheduling
Influencing skills
Staff development
Bilingual fluency in [Spanish]
Bilingual oral communication
Cash counting
Languages
Spanish
Native or Bilingual
Timeline
Target Team Manager
Target Corporation
07.2025 - 08.2026Read More
Dispatcher Office Assistant
Kennan Advantage Group
01.2022 - 06.2025Read More
Business Development Center Manager
North Coast Auto Mall
03.2018 - 05.2021Read More
James Ford Rhodes
High School Diploma
Read More