Jennifer Rohlfs
Green Mountain Falls
Summary
With a proven track record at Peak Potential Behavioral Services, I've been involved with initiatives that significantly enhanced operational efficiency and client satisfaction. My expertise in data-driven decisions and crisis management, coupled with a strong ability to foster stakeholder engagement and cultural competency, has led to notable achievements in service delivery and team leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Intakes and Authorizations
Peak Potential Behavioral; Services
08.2023 - Current
- Developed comprehensive policies to streamline operations that resulted in achieving BHCOE accreditation.
- Collaborate on and implement operational improvements to enhance intake and authorization processes.
- Guide digital transformation efforts to refine intake documents and authorization reports.
- Strengthen internal controls by reviewing all treatment plans before submission to insurances; ensuring compliance with regulatory requirements.
- Administer normed and criterion referenced and assessments
- Submit all authorization documents to insurance companies.
Board Certified Behavior Analyst (BCBA)
Peak Potential Behavioral Services
08.2018 - Current
- Conduct thorough functional behavior assessments to identify the underlying causes of challenging behaviors and inform targeted interventions.
- Develop data-driven goals and objectives tailored to each client''s unique strengths and needs.
- Train direct support staff in applied behavior analysis principles, contributing to improved service delivery and consistency across team members.
- Reduce challenging behaviors through the implementation of positive reinforcement systems, visual supports, and environmental modifications.
- Increase client engagement by utilizing evidence-based instructional strategies and naturalistic teaching techniques.
- Implement crisis intervention techniques as needed, ensuring student and staff safety during critical incidents.
- Evaluate program effectiveness using evidence-based outcome measures, resulting in continuous improvement of service delivery models.
- Provide ongoing supervision and feedback to registered behavior technicians, ensuring high-quality services for clients.
- Foster strong relationships with clients'' families through open communication channels, empathetic listening skills, and a genuine commitment to their child''s success.
- Maintain a high level of professional ethics and adherence to industry standards through ongoing participation in continuing education opportunities.
- Support organizational goals by actively engaging in community outreach efforts, building awareness of available services and fostering positive relationships with local stakeholders.
- Serve as a mentor for aspiring board-certified behavior analysts by providing guidance on best practices in assessment, intervention planning, and ethical considerations within the profession.
- Collaborate with interdisciplinary teams to develop comprehensive treatment plans for clients with autism spectrum disorder and other developmental disabilities.
- Display sensitivity to cultural and linguistic needs of clients and families served.
Central Center Director
Peak Potential Behavioral Services
05.2021 - 11.2024
- Increased center efficiency by leading the Center Floor Support Coordinator on daily operations and implementing health protocols and managing client spaces..
- Enhanced treatment space quality with continuous evaluation and redesign per individual needs.
- Oversaw budget management for the Center to maintain Center supplies and individualized client needs.
- Coordinated facility maintenance to enhance client experience and safety.
- Managed conflict resolution to ensure a harmonious work environment and positive staff interactions.
- Fostered a culture of continuous collaboration and support, encouraging staff to contribute ideas and advocate for themselves.
- Cultivated a positive workplace atmosphere by recognizing and rewarding staff in various ways.
School Consultation Coordinator
Peak Potential Behavioral Services
08.2018 - 06.2020
- Scheduled and coordinated meetings with schools that requested our services.
- Managed communication with school liaisons.
- Performed Functional Behavior Assessments (FBA) for students schools are needing help with.
- Attended and presented FBA results at IEP meetings
- Collaborated with school staff to develop strategic plans aligning with school/staff resources and abilities.
- Developed data protocols and trained staff to take appropriate data that would be most valid in the classrooms.
- Trained staff to implement interventions and reinforcement systems.
- Advocated for student needs
- Created ad led professional development workshops on ABA techniques, enhancing skill set of educational staff.
Education
Master of Science - Psychology; Emphasis in Applied Behavior Analysis
Purdue University Global
West Lafayette, IN03-2018
Bachelor of Science - Psychology; Emphasis in Applied Behavior Analysis
Purdue University Global
West Lafayette, IN04-2016
Skills
- Data-driven decisions
- Risk management
- Crisis management
- Client relations
- Stakeholder engagement
- Cultural competency
- Team Leadership
- Mentoring programs
- Relationship building
- Conflict resolution
Certification
Basic Life Support Certification (BLS)
Board Certification: BCBA 1-18-32255
Timeline
Director of Intakes and Authorizations
Peak Potential Behavioral; Services
08.2023 - Current
Central Center Director
Peak Potential Behavioral Services
05.2021 - 11.2024
Board Certified Behavior Analyst (BCBA)
Peak Potential Behavioral Services
08.2018 - Current
School Consultation Coordinator
Peak Potential Behavioral Services
08.2018 - 06.2020
Master of Science - Psychology; Emphasis in Applied Behavior Analysis
Purdue University Global
Bachelor of Science - Psychology; Emphasis in Applied Behavior Analysis
Purdue University Global
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