Jennifer Romero
SAS Retail Services
Pflugerville,TX
1
Language
2026
years of professional experience
Dedicated merchandiser with strong customer service skills. Proven ability to maintain cleanliness, optimize processes, and enhance shopping experiences.
Organized merchandiser with a strong background in customer service and problem-solving. Known for multitasking abilities and maintaining order in busy environments, ready to drive operational improvements and enhance customer experiences.
Work History
Customers Service
- Processed customer orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely order delivery.
- Upsold additional items to enhance customer satisfaction and experience.
- Handled cash transactions accurately, ensuring proper change is given.
Merchandiser
2 Years 5 Months- Stocked shelves to promote product availability and maintain order.
- Assisted customers in finding items to improve their shopping experience.
- Upheld cleanliness and safety standards throughout grocery sections.
- Collaborated with team members to optimize restocking processes and workflows.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Customer Service Representative
2 Years 4 Months- Assisted customers with inquiries and resolved issues promptly.
- Increased client loyalty through exceptional customer service and personalized consultations.
- Delivered exceptional customer service, addressing guest concerns promptly and professionally.
- Assisted customers with menu selections and product inquiries.
- Maintained cleanliness and organization of dining area and service stations.
- Adapted quickly to changing menus and daily specials for improved service consistency.
- Welcomed customers and provided quick and attentive service.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Multitasking
Organizational skills
Verbal communication
Excellent communication
Organization and time management
Languages
Spanish
Native or Bilingual
Timeline
Merchandiser
SAS Retail Services
04.2023 - 09.2025Read More
Customer Service Representative
Chic-Fil-A
01.2019 - 05.2021Read More
Customers Service
Wendys Restaurant
Read More
Hendrickson High School
High School Diploma
Read More