Hi, I’m
Jennifer Rosa
Bolingbrook,IL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Seeking to obtain a position where the medical training can be applied, as well as to utilize any and all administrative and people skills to maximize value towards the company.
Excellent communicator and active listener, with career success working in challenging, therapeutic clinical environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
1
Certification
Work History
Al-Shifa Health CenterBolingbrook, IL
Massage Therapist
06.2017 - Current
Job overview
- Provide safe, effective and appropriate massage therapy techniques during all patient's appointments.
- Speak with clients regarding health history, expectations, services and procedures for safety and patient satisfaction.
- Maintain client treatment records and designed long-term care programs for return patients.
Diamond Hands Massage & WellnessNaperville, IL
Licensed Massage Therapist
06.2011 - 03.2019
Job overview
- Booked appointments, answered phones, greeted clients.
- Reduced or eliminated muscular stress and tightness through Deep and Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing my patients needs and resolving their concerns with empathy and loyalty.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
Digestive Health Services, SCDowners Grove, IL
Certified Nurse Assistant
02.2004 - 05.2006
Job overview
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Checked supply availability, cleaned, sterilized and laid out instruments for Colonoscopy/EGD patient rooms.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Answered phone calls, scheduled patients for office visits, both consults for new patients, follow-up appointments, scheduled in office procedures.
- Assisted with phone calls to verify patients insurance for procedures, instructed patients how to consume preps prior to Colonoscopy/EGD procedures.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
Education
Cortiva Institute -WoodridgeWoodridge, IL
Associate of Applied Science from Massage Therapy
06.2011
University Overview
- Massage License, completion of 750 Hour Program at Cortiva Institute of Massage Therapy
- GPA 4.2
- Anatomy/Physiology/Pathology/Kinesiology/Hydrotherapy
- Ethics and Business
- Communication
CODGlen Ellyn, IL
Associate of Applied Science from Allied Health CNA
07.2003
University Overview
- CNA Certificate, College of DuPage
- CPR Certified, American Heart Association 2008
Urban Youth High SchoolChicago, IL
High School Diploma
06.1999
Skills
- Muscle Strengthening Techniques
- Stretching Exercises
- Deep Tissue Massage
- Range of Motion Assessment
- Medical History
- Front Desk Management
- Appointment Booking
- Swedish Massage
- Client Consultations
- Inbound Phone Call Management
- CPR
- Strong people skills and communication
Certification
- LMT - Licensed Massage Therapist 2011
- CNA - Certified Nurse Assistant 2003
- First Aid/CPR Certified 2008
Credentials
National Certification, March 2011
Illinois Massage Therapy License, April 2011
Member of AMTA, March 2011-April 2012
Member of AMBP, April 2012-current
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Massage Therapist
Al-Shifa Health Center
06.2017 - Current
Licensed Massage Therapist
Diamond Hands Massage & Wellness
06.2011 - 03.2019
Certified Nurse Assistant
Digestive Health Services, SC
02.2004 - 05.2006
Cortiva Institute -Woodridge
Associate of Applied Science from Massage Therapy
COD
Associate of Applied Science from Allied Health CNA
Urban Youth High School
High School Diploma
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