Hi, I’m
Jennifer Rosales
Medical Billing And Coding
Houston
Summary
Meticulous and self-sufficient with more than 14 years of experience handling tasks in busy office settings. In charge of large attendance datasets, maintaining and tracking delinquency trends. Handling of sensitive personal documents and details pertaining to student circumstances with discretion. In previous role handled insurance verifications along with collection of patient past due accounts and coding of patient visits.
Overview
14
years of professional experience
1
Certificate
Work History
Fort Bend Independent School DistrictSugar Land, TX
Attendance Clerk IV
01.2016 - Current
Job overview
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Generate attendance records and Average Daily Attendance documentation and reports.
- Contact parents and guardians to inquire about late or truant students.
- Processed and scanned files into electronic databases.
- Composed correspondence to internal and external parties as requested.
- Monitor data inequities to ensure data quality using software approved by the district.
- Skilled at working independently and collaboratively in a team environment.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Answered queries by locating and retrieving necessary files.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Accessed and used computer software applications to update and maintain records.
- Added, modified and purged file entries.
- Strengthened communication skills through regular interactions with others.
- Maintained knowledge of Student Attendance Accounting Handbook for data proficiency and funding.
- Conducted training sessions for staff on attendance as needed to increase and improve attendance.
Fort Bend Independent School DistrictSugar Land, TX
Counselor Clerk
07.2014 - 01.2016
Job overview
- Maintained confidentiality of records relating to students' treatment.
- Guided students through evaluating career interests and potential schools.
- Cemented relationships with colleges across state, region and entire country to better serve schools' students.
- Oversaw career and job fairs to connect students with area schools and employers.
Dr. Ivan N. Mefford, MD, PhDRichmond, TX
Receptionist/Insurance Verification Specialist
02.2009 - 07.2014
Job overview
- Answered multi-line telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Updated patient records with accurate, current insurance policy information.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Performed various administrative tasks by uploading, copying and faxing documents.
- Assisted with assigning appropriate codes for patient visits.
- Reviewed mail correspondence from Insurance companies on claims that were approved or denied.
- Trained new staff on current, correct insurance verification procedures.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Counseled debtors on payment options and arranged installment agreements.
Education
University of Houston
from Medical Billing And Coding
11.2022 - Current
B F Terry High SchoolRosenberg, TX
High School Diploma
08.2005 - 05.2009
Skills
Microsoft Word, Excel, Powerpoint
undefinedCertification
CPC - Certified Professional Coder- In Progress
Timeline
University of Houston
from Medical Billing And Coding
11.2022 - Current
Attendance Clerk IV
Fort Bend Independent School District
01.2016 - Current
Counselor Clerk
Fort Bend Independent School District
07.2014 - 01.2016
Receptionist/Insurance Verification Specialist
Dr. Ivan N. Mefford, MD, PhD
02.2009 - 07.2014
B F Terry High School
High School Diploma
08.2005 - 05.2009
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