Jennifer Rosas
Lake Balboa,CA
Summary
Proactive Head Housekeeper with extensive experience cleaning luxury homes, inventory maintance, personnel training, and deep cleaning protocols. Skilled in managing household inventories, maintaining high standards of cleanliness, and ensuring client satisfaction. Bilingual individual offering strong organizational skills and attention to detail for optimal household management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Housekeeper
Private Client
03.2019 - 08.2024
- Placed orders for housekeeping supplies and guest toiletries.
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Cleaned and stocked bedrooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Polished fixtures to achieve professional shine and appearance.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Washed and put away kitchen dishes, utensils and glassware.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
- Managed household inventories, ensuring adequate supplies were always available when needed.
- Contributed to a harmonious family atmosphere by maintaining open communication channels with clients regarding expectations and priorities.
- Collaborated effectively with other staff members to ensure seamless management of households activities.
- Provided additional support during special events or occasions, ensuring smooth execution of all planned activities and details.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Head Housekeeper
Private Client
01.2017 - 04.2019
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Enhanced client satisfaction by maintaining a clean and organized living environment.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
- Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
- Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
- Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
- Managed household inventories, ensuring adequate supplies were always available when needed.
- Completed errands and shopping tasks in a timely manner, resulting in optimal time management for busy households.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Ran household errands and grocery shopping.
Education
High School Diploma -
Hollywood High School
Hollywood, CA06.2021
Skills
- Organizational Skills
- Attention to Detail
- Excellent Communication
- Professional and Courteous
- Trustworthy
- Housekeeping
- Kitchen Cleaning and Dishwashing
- Ordering cleaning supplies
- Supply Inventory Management
- Personnel Training
- Deep Cleaning Protocols
- Bi-Lingual English and Spanish
Certification
- First Aid/CPR Certified
Timeline
Head Housekeeper
Private Client
03.2019 - 08.2024
Head Housekeeper
Private Client
01.2017 - 04.2019
High School Diploma -
Hollywood High School
- First Aid/CPR Certified
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