Jennifer Rubio-Lopez
Visalia,CA
Summary
Hardworking Medical Assistant competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant Program Instructor
Cal Regional/Harper Rand
03.2022 - Current
- Evaluated student performance using objective assessment methods, providing constructive feedback to facilitate improvement.
- Increased student satisfaction with course content by updating instructional materials to reflect current medical practices and industry trends.
- Enhanced student retention of course material by incorporating various teaching methods, such as lectures, demonstrations, and hands-on practice sessions.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
Medical Assistant
United Health Centers
02.2023 - 10.2023
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Floating Medical Assistant
Kaweah Health
03.2021 - 07.2021
- Reduced wait times by effectively triaging patients based on urgency of care needs during high-volume periods at the clinic.
- Facilitated seamless communication between patients, providers, and insurance companies for billing inquiries and coordination of benefits.
- Collected and documented patient medical information such as blood pressure and weight.
- Elevated quality of care for patients by consistently attending relevant training sessions and staying up-to-date on medical knowledge, procedures, and best practices.
Medical Assistant
Family Health Care Network
07.2016 - 02.2021
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Implemented care and efficiency improvements to support and enhance office operations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Helen Yao Liu MD
02.2013 - 07.2016
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Verified patient insurance coverage and collected required co-payments.
Education
Medical Assistant Certificate - Medical Assistant
Milan Institute - Visalia
Visalia, CA01.2013
Skills
- Medical Terminology
- Clinical Instruction
- HIPAA Compliance
- Insurance Verification
- Performance Assessment
- Completing physical assessments
- Medical Office Procedures
- Immunization Administration
Certification
- RMA Certification AMT
- Certified Medical Assistant NHA, AMCA
- BLS
Timeline
Medical Assistant
United Health Centers
02.2023 - 10.2023
Medical Assistant Program Instructor
Cal Regional/Harper Rand
03.2022 - Current
Floating Medical Assistant
Kaweah Health
03.2021 - 07.2021
Medical Assistant
Family Health Care Network
07.2016 - 02.2021
Medical Assistant
Helen Yao Liu MD
02.2013 - 07.2016
Medical Assistant Certificate - Medical Assistant
Milan Institute - Visalia
- RMA Certification AMT
- Certified Medical Assistant NHA, AMCA
- BLS
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