Kimberley Pierce
Newnan,GA
Summary
Accomplished Medical Assistant Program Instructor at Coastal Medical Training Institute LLC, leveraged innovative teaching methods and updated course content, significantly enhancing student satisfaction and retention. As an adept leader and communicator, excel in patient care techniques and problem-solving, ensuring high-quality service and operational efficiency across various medical settings, extensive experience and knowledge of Medical assisting in various specialty fields including General Practice, Dermatology, OBGYN, Cardiology, Urology, Neurology, Pain Management, Sports Medicine, Anti Aging and Aesthetics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant Program Instructor
Coastal Medical Training Institute LLC
01.2024 - Current
- Increased student satisfaction with course content by updating instructional materials to reflect current medical practices and industry trends.
- Enhanced student retention of course material by incorporating various teaching methods, such as lectures, demonstrations, and hands-on practice sessions.
- Organized workshops on relevant topics such as HIPAA compliance or phlebotomy techniques to further enhance students'' understanding of their future roles as medical assistants.
- Evaluated student performance using objective assessment methods, providing constructive feedback to facilitate improvement.
Owner/ Operator
Campbell Corporation
01.2020 - 07.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Practice Manager
Southeast Regional Med Spa
10.2019 - 08.2022
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Practice Manager
Southeast Regional Pain Center
08.2019 - 05.2022
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Education
Associate of Science - Nursing
Georgia Military College
Fairburn09-2013
Skills
- Hearing and vision screening
- Patient care techniques
- Vital signs monitoring
- HIPAA compliance
- Minor surgical procedures
- Immunization administration
- Laboratory procedures
- Specimen collection
- EKG interpretation
- Medical office procedures
- OSHA regulations
- Drug screening
- Obstetrics and gynecology
- Gastroenterology
- Physical examination assistance
- Urinalysis testing
- Cardiology care
- Pulmonary function testing
- Electronic charting
- Vital signs measurement
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Medical terminology
- Professionalism
- Continuous improvement
- Pharmacology
Certification
Registered Medical Assistant
San Antonio, TX
Assistant Laser Technician
Georgia Composite Medical Board
12/29/2014 - 05/31/2026
Timeline
Medical Assistant Program Instructor
Coastal Medical Training Institute LLC
01.2024 - Current
Owner/ Operator
Campbell Corporation
01.2020 - 07.2023
Practice Manager
Southeast Regional Med Spa
10.2019 - 08.2022
Practice Manager
Southeast Regional Pain Center
08.2019 - 05.2022
Registered Medical Assistant
San Antonio, TX
Assistant Laser Technician
Georgia Composite Medical Board
12/29/2014 - 05/31/2026
Associate of Science - Nursing
Georgia Military College
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