Jennifer Rutter
Hopatcong,NJ
Summary
Proven track record in enhancing office efficiency and customer satisfaction at Heath Village, leveraging expert data entry and exceptional interpersonal skills. Excelled in maintaining confidentiality and streamlining operations, achieving a significant increase in client retention. Skilled in computer troubleshooting and office administration, consistently delivering beyond expectations.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Heath Village
01.2014 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Crew Member
Burger King
10.2012 - 09.2015
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Computer Technician
Panurgey OEM
12.2006 - 10.2012
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Evaluated systems according to predetermined checklist and noted issues.
Education
Certification - Maintenance Scheduling
United States Air Force Technical School
Sheppard Air Force Base, TX04.1996
High School Diploma -
Hopatcong High
Hopatcong, NJ06.1995
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Accuracy and Attention to Detail
Additional Activities
US Air Force Basic Training
Lackland Air Force Base, San Antiono, TX
1996
- Trained to be an Airman in United States Air Force
- Excelled in teamwork learning exercises
Timeline
Administrative Assistant
Heath Village
01.2014 - Current
Crew Member
Burger King
10.2012 - 09.2015
Computer Technician
Panurgey OEM
12.2006 - 10.2012
Certification - Maintenance Scheduling
United States Air Force Technical School
High School Diploma -
Hopatcong High
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