Jennifer Ryder
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Hostess/Cashier
Vito's Pizzeria And Restorante
08.2022 - 10.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Seasonal Pool Attendant
Pinehurst Resort
05.2022 - 08.2022
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
Education
High School Diploma -
Pinecrest High School
Southern Pines, NC06.2022
Skills
- Complaint Handling
- Reservations Management
- Team Collaboration
- Customer Service
- Telephone reception
- Menu Memorization
- Cleaning and sanitation
- Payment Processing
Timeline
Hostess/Cashier
Vito's Pizzeria And Restorante
08.2022 - 10.2023
Seasonal Pool Attendant
Pinehurst Resort
05.2022 - 08.2022
High School Diploma -
Pinecrest High School
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