JENNIFER SAGE
Rural Retreat,VA
Summary
I am applying for Work Scheduling Coord Assoc position. I have over 10 years of experience in work scheduling and working knowledge of DWMS, Spectrum and MACCSS/OPS.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Work Scheduling Coord Assc
Appalachian Power
10.2015 - Current
- Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
- Develop schedules for line servicer and technician appointments.
- Communicate with customers and direct inquiries.
- Support adherence to standard work scheduling policies and procedures.
- Assist with outage management as needed.
- Provide administrative support as needed.
- Provide training for new/existing co-workers
Education
High school or equivalent - General & Honors studies
Gate City High School
Gate City, VA06.2001
Skills
- Proficient in DWMS, Spectrum and MACCSS/OPS - 10 years
- Computer skills
- Customer service experience
- Windows, excel and word experience
- Attention to detail
- Time management
Timeline
Work Scheduling Coord Assc
Appalachian Power
10.2015 - Current
High school or equivalent - General & Honors studies
Gate City High School