Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Salak

CRESTVIEW

Summary

Service-focused individual bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Skilled Veterinary Assistant offering over ten (10) years in veterinary care. Works hard to create positive customer experience and provide animals with top-notch care and services. Excellent relationship-builder and multitasker always ready to support team needs. Known for collaborative teamwork and adaptability in fast-paced environments, with key skills in diagnostic testing and patient management.

Overview

13
13
years of professional experience

Work History

Veterinary Technician

Emergency Veterinary Clinic
08.2012 - Current
  • Triage incoming patients to determine treatment needs and urgency of care.
  • Effectively manage time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assist the veterinarian with wound treatment, administration of vaccines and operations.
  • Administer routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Streamline workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Assist in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.

Head Bartender/ Server

Boathouse Oyster Bar
03.2015 - 06.2019
  • As the Sr. Bartender/Server I kept the bar presentable and well-stocked to meet all customer needs, boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity.
  • Educate staff on how to deliver outstanding service to every customer without sacrificing profit.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Collect and authorize payments of guests.
  • Responsible for keeping accurate inventories to ensure proper ordering of food, liquor, beer, wine and various bar supplies.
  • Enhance operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Oversee daily operations of all members of the service team, including delegating tasks and training new staff members.

Veterinary Technician

Midbay Veterinary Clinic
04.2016 - 05.2019
  • As a Sr. Veterinary Technician I was responsible for in-processing new patients and updated client records with key information.
  • Performing various administrative functions, including filing records, taking inventory, counting cash drawer, and overseeing and training new employees.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Administered medications to animals in treatment on regular, scheduled bases and documented any changes in condition.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.

Education

High School Diploma -

Mattoon High School
01.2004

Skills

  • General anesthesia monitoring
  • Cash register operations
  • Emergency and preventive care
  • Closed-chest CPR
  • Customer relationships
  • Ability to multi-task during stressful situations
  • Positive attitude
  • Animal handling
  • Explaining treatment
  • Client education

Timeline

Veterinary Technician

Midbay Veterinary Clinic
04.2016 - 05.2019

Head Bartender/ Server

Boathouse Oyster Bar
03.2015 - 06.2019

Veterinary Technician

Emergency Veterinary Clinic
08.2012 - Current

High School Diploma -

Mattoon High School

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