Jennifer Salceda
Summary
Detail-oriented professional with a robust background in workers' compensation claims coordination for physicians specializing in litigated workers' compensation claims. Expertise in managing complex tasks and collaborating effectively to deliver high-quality results under pressure.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Workers' Compensation Coordinator
Green Orthopedic Medical Group
Long Beach, CA
07.2013 - Current
- Managed case files and documentation for compliance with regulatory requirements.
- Collaborated with claims adjusters, attorneys and medical staff to gather necessary information for medical files.
- Led initiatives to streamline claims management enhancing efficiency across departments.
- Followed instructions and procedures to complete assigned tasks.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Edited documents to keep company materials free of grammar errors.
Medical Historian
Downey Orthopedic Medical Group
Downey, CA
09.2002 - 07.2013
- Analyzed patient medical histories to ensure accuracy and compliance with healthcare regulations.
- Interviewed patients over the phone and in-person while typing extensive medical information at a fast pace and editing final reports.
- Logging-in and sorting medical records.
- Assisting patients in person and over-the-phone.
- Collaborated with attorneys, claims adjusters and and medical offices on patient case files.
- Supervising staff when needed.
Education
Associate of Arts - Communication Studies
Cerritos Community College
Cerritos, CA07-2026
Associate of Arts - Business Administration And Management
Cerritos Community College
Cerritos05-2025
Skills
- Case management and coordination
- Teamwork and collaboration
- Time management and Problem-solving abilities
- Reliability and Excellent communication
- Critical thinking
- Team collaboration
- Report writing
- Multitasking Abilities
- Typing 60-80 WPM
Certification
- Human Resources Certificate
Languages
Spanish
Native or Bilingual
Timeline
Workers' Compensation Coordinator
Green Orthopedic Medical Group
07.2013 - Current
Medical Historian
Downey Orthopedic Medical Group
09.2002 - 07.2013
Associate of Arts - Communication Studies
Cerritos Community College
Associate of Arts - Business Administration And Management
Cerritos Community College