Jennifer Samaniego
Sales Assistant
El Cajon,CA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Sales Assistant
Lendsure Mortgage Corporation
San Diego, CA
08.2020 - Current
- Work closely with Account Executives to help develop their book of business
- Use consultative sales techniques to understand customer needs and recommend relevant products and services.
- Field customer questions to share information about products, availability, and pricing.
- Vet borrower scenarios and complete prequal underwrites
- Enter new loans into Encompass, prep files for disclosures and underwriting
- Research new clients for sales team, inputting contact information into Salesforce.
Barista
Starbucks
San Diego, CA
12.2018 - 07.2020
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Earned Partner of the Quarter for Q1 2019
Respite Care Provider
YMCA
San Diego, CA
08.2015 - 06.2020
- Provide respite care for families with children who have special needs
- Children's age ranges from 2-22 years old with a variety of needs and abilities
- Plan and execute fun and educational activities
- Developed trusting and reliable relationships with families
- Maintained detailed client records
Certified Tutor I
English Writing Center, Grossmont College
El Cajon, CA
01.2016 - 12.2017
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Provided homework assistance using specific curriculum and materials.
- Assisted college students with reading, vocabulary, and writing assignments
- Embedded tutor in 3 different Reading and Writing courses offered at Las Colinas Women's Detention Facility
Nanny
Munson Family
Murrieta, CA
10.2013 - 06.2015
- Assisted with light housekeeping duties as well as running errands.
- Engaged with children on age-appropriate level.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Built positive and nurturing environments to support child social and emotional growth.
Director
Promise Christian Preschool
Murrieta, CA
09.2007 - 10.2013
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Originally hired as a teacher and promoted to Director in 2009
- Expanded center's services by creating Infant/Toddler and School Age programs
- Consistently exceeded enrollment goals by 50%
- Supervised a staff of 11 teachers, complied with CCL's rules and regulations, developed curriculum, and organized fundraising and social events
- Created all marketing materials, added content to the center's website, maintained a positive budget, and created reports for the school board
Underwriter /Senior Loan Specialist
Accredited Home Lenders
San Diego, CA
06.2002 - 08.2007
- Hired as a Document Processor and promoted to Funder in 2003
- Promoted to Underwriter / SLS in 2005
- Monitored performance of existing loan portfolios to identify and address any issues.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Monitored pipelines to track and log status of loans.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ 06.2018 - 12.2019
Associate of Arts - English
Grossmont College
El Cajon, CA 01.2015 - 06.2017
Skills
MS Office
Encompass
SalesForce
Multitasking Abilities
Planning and Coordination
Excellent Communication
Timeline
Sales Assistant
Lendsure Mortgage Corporation
08.2020 - Current
Barista
Starbucks
12.2018 - 07.2020
Bachelor of Arts - English
Arizona State University
06.2018 - 12.2019
Certified Tutor I
English Writing Center, Grossmont College
01.2016 - 12.2017
Respite Care Provider
YMCA
08.2015 - 06.2020
Associate of Arts - English
Grossmont College
01.2015 - 06.2017
Nanny
Munson Family
10.2013 - 06.2015
Director
Promise Christian Preschool
09.2007 - 10.2013
Underwriter /Senior Loan Specialist
Accredited Home Lenders
06.2002 - 08.2007