Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

JENNIFER SANCHEZ

Justin

Summary

Goal-oriented manager with distinguished experience in finance and retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, talent optimization, and business development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Outbound Sales Associate

Empower
12.2023 - 07.2024
  • Made 174 warm calls per day resulting in client base growth by 2%.
  • Collaborated with financial advisors to achieve collective goals and create a successful work environment.
  • Increased customer interest by developing and implementing effective outbound sales strategies.

Assistant Manager

Simply Southern
06.2023 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Stock Plan Associate

Fidelity Investments
11.2021 - 05.2023
  • Increased customer satisfaction by educating participants on complex issues and providing exceptional service at all times.
  • Analyzed customer data to identify trends and anticipate customer needs to maximize efficiency.
  • Improved team collaboration by initiating regular coordination meetings.

Assistant Manager

Vera Bradley
03.2019 - 11.2021
  • Collaborated with the corporate management team to develop strategic plans for business growth and improvement on a national level.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Assistant Manager

Nobilitea
04.2018 - 06.2018
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Operations Manager

This Cowboy's Corral
04.2015 - 04.2017
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

Diploma -

La Cueva High School
Albuquerque, NM
05-2006

Skills

  • Relationship management
  • Objection handling
  • Performance tracking
  • Salesforce
  • Social media outreach
  • Verbal and written communication
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Organizational skills
  • Decision-making

Certification

  • Securities Industry Essentials
  • Series 7
  • Series 63

Awards

Excellence in Action, Fidelity Investments

Q1 - April 2022

Timeline

Outbound Sales Associate

Empower
12.2023 - 07.2024

Assistant Manager

Simply Southern
06.2023 - 10.2023

Stock Plan Associate

Fidelity Investments
11.2021 - 05.2023

Assistant Manager

Vera Bradley
03.2019 - 11.2021

Assistant Manager

Nobilitea
04.2018 - 06.2018

Operations Manager

This Cowboy's Corral
04.2015 - 04.2017

Diploma -

La Cueva High School

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