Jennifer Sanchez
Amerigo
Memphis,TN
1
Language
1
Certification
7
years of professional experience
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work History
Patient Care Assistant
1 Year 9 Months- Monitored and communicated significant patient information to healthcare staff to support effective treatment planning and patient care delivery.
- Obtained and reported patient vital signs to nursing staff or physicians, highlighting changes from previous readings.
- Assisted patients with feeding and tracked nutritional intake to support achievement of dietary goals.
- Assisted nursing staff in patient care procedures, ensuring comfort and safety for pediatric patients.
- Prepared patient rooms and maintained cleanliness to support infection control protocols and enhance patient experience.
- Collaborated with multidisciplinary teams to develop individualized care plans, enhancing overall treatment strategies.
Server
6 Years 1 Month- Arranged tables for guests to create enjoyable dining experiences.
- Promoted high-margin items like appetizers and cocktails to support sales growth.
- Developed friendly connections with returning patrons.
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Managed multiple tables efficiently, enhancing overall guest satisfaction and experience.
Student Intern
2 Years- Handled incoming telephone calls, recorded messages, and provided information as needed.
- Reported daily tasks and responsibilities to the instructor for efficient workflow management.
- Delivered clerical support by addressing various routine and specialized requirements.
Hospitality Consultant
1 Year 9 Months- Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
- Collaborated with various team members to meet guests' requests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
Education
Bachelor of Science - Health Science, Medical Assisting, Child Development
- summa cum laude graduate
High School Diploma
Skills
Medical terminology
Written and verbal communication
Basic life support
Strong work ethic
Exceptional customer service
Guest engagement
Certification
- First Aid/CPR Certified
- BLS Certified
- ABC License
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Assistant
St. Jude Children Research Hospital
11.2024 - CurrentRead More
Server
Amerigo
07.2020 - CurrentRead More
Student Intern
Memphis Neurology
08.2019 - 08.2021Read More
Hospitality Consultant
Spa Therapies
08.2019 - 05.2021Read More
Germantown High School
High School Diploma
Read More
University of Memphis
Bachelor of Science from Health Science, Medical Assisting, Child Development
Read More