Jennifer Sandoval
Del Rio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Care Manager II
Centene, Superior Health Services
Del Rio, Texas
09.2023 - 01.2024
- Resource Utilization Group (RUG) certified nurse on the assessment team for Superior Health Plan Star Kids.
- Daily assessments of patients' physical, psychological, and social needs.
- Coordination of services and resources.
- Monitoring patient progress, and providing education and support to patients and their families.
Dialysis Registered Nurse
FRESENIUS MEDICAL CENTER
Del Rio, TX
11.2019 - 02.2023
- Advocated for and strived to protect health, safety, and rights of patient
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Analyzed emergency situations and took prompt action to save lives
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
- Evaluated patient histories, complaints, and current symptoms
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Monitored patient reactions after administering medications and IV therapies.
Long-Term Substitute Teacher
SAN FELIPE DEL RIO CONSOLIDATED INDEPENDENT SCHOOL DISTRICT
Del Rio
09.2015 - 03.2018
- Taught diverse subjects for grades 4-8, successfully delivering teaching in absence of regular teacher
- Supervised lunchroom and recess activities
- Provided instruction for students in core subject areas
- Assigned, explained and graded homework
- Maintained day-to-day classroom management and discipline to promote learning initiatives
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Certified Pharmacy Technician
HEB PHARMACY
Del Rio, TX
01.2006 - 08.2010
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Reviewed and verified customer information and insurance provider information
- Coordinated verification and filling of daily prescriptions in high-volume pharmacy environment
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Resolved non-routine issues like third-party billing, computer system, and customer service issues
- Collected co-payments or full payments from customers
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Communicated directly with doctors offices via telephone, fax and email
- Maintained drug inventory levels by ordering necessary medications and supplies
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
BACHELOR OF SCIENCE - Nursing
University of Texas Health Science San Antonio
08.2019
BACHELOR OF SCIENCE - Biology
Sul Ross State University
05.2014
ASSOCIATE OF ARTS - General Studies
Southwest Texas Junior College
05.2014
Skills
- Fluent in English and Spanish
- Patient and family advocacy
- Collecting vitals
- Medication Administration
- Chronic disease management
- Strong clinical judgment
- Case Assessments
- Service Coordination
- Referral Management
- Patient Education
Certification
- Basic Life Support
- American Nurses Association
- Resource Utilization Group License
Timeline
Care Manager II
Centene, Superior Health Services
09.2023 - 01.2024
Dialysis Registered Nurse
FRESENIUS MEDICAL CENTER
11.2019 - 02.2023
Long-Term Substitute Teacher
SAN FELIPE DEL RIO CONSOLIDATED INDEPENDENT SCHOOL DISTRICT
09.2015 - 03.2018
Certified Pharmacy Technician
HEB PHARMACY
01.2006 - 08.2010
BACHELOR OF SCIENCE - Nursing
University of Texas Health Science San Antonio
BACHELOR OF SCIENCE - Biology
Sul Ross State University
ASSOCIATE OF ARTS - General Studies
Southwest Texas Junior College