Jennifer Sandoval
Corona,CA
Summary
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database, and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Overview
10
10
years of professional experience
Work History
Human Resources Assistant
Southwest Medical Resources
09.2020 - Current
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- processed employee termination paperwork at the direction of supervisory staff.
- have created and completed personnel action forms for hires, terminations, title changes, and terminations.
- Converted employee status from temporary to permanent.
- assisted in payroll processing to ensure the timely delivery of paychecks to all employees.
- Responded to employee inquiries regarding benefits and other HR topics.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Facilitated open lines of communication between management and staff, fostering positive work environment.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Insurance Sales Agent
Freeway Insurance
04.2015 - 09.2020
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Upsold additional products and services after identifying customer needs and requirements.
- Explained advantages, features and disadvantages of various policies to promote sale of plans.
- Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Package Handler
FedEx
08.2014 - 04.2015
- Kept storage areas organized, clean and secure to fully protect company assets.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
- Removed jams and unblocked conveyor system to maintain flow of goods
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Education
Associate of Business Administration - Business Administration
Riverside City College
Riverside, CA3 2013
Human Resource Generalist -
AIHR
Skills
- Contract review and analysis
- Talent Recruitment
- Bilingual(Spanish)
- Complaint resolutions
- Team building
- Office Administration
- Benefits Administration
- Payroll Administration
- Payroll Processing
- Records Maintenance
- Unemployment Claims
Timeline
Human Resources Assistant
Southwest Medical Resources
09.2020 - Current
Insurance Sales Agent
Freeway Insurance
04.2015 - 09.2020
Package Handler
FedEx
08.2014 - 04.2015
Associate of Business Administration - Business Administration
Riverside City College
Human Resource Generalist -
AIHR