Jennifer Sandoval

• Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Analyzed financial information related to insurance coverage eligibility prior to initiating services.
• Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
• Maintained accurate documentation of patient progress in the electronic health record.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Provided emotional support to patients and their families during difficult times.
• Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
• Facilitated referrals to community resources for additional support services.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Coordinated discharge planning to ensure continuity of care post-hospitalization.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
• Participated in quality improvement initiatives related to case management processes.
• Coordinated with facility discharge planners any discharge plans for patients transitioning from acute care settings to home or alternate facilities.
• Counseled clients on available resources within the community that could help meet their needs.
• Monitored client progress through regular follow-up contacts.
• Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
• Collaborated with other service providers to ensure continuity of care for clients.
• Educated clients about mental health conditions, medications and self-care techniques.
• Maintained up-to-date case records with case activity status.
• Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
• Adhered to ethical principles and standards to protect clients' confidential information.
• Provided referrals to appropriate medical, mental health, and social services.
• Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
• Provided case management services including assessment, crisis intervention, advocacy, referral and monitoring of families.

Conducting phone interviews with Covid-19 positive staff and contacts/exposures and maintaining confidentiality.

• Participated in training sessions conducted by health experts on topics related to virus transmission.
• Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
• Worked closely with other departments within the organization to coordinate contact tracing initiatives.
• Conducted interviews with individuals who tested positive for COVID-19 to determine the scope of exposure and risk factors.
• Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
• Maintained confidential records of contact tracing activities in accordance with HIPAA regulations.
• Responded quickly to inquiries from staff members about potential exposures or symptoms associated with COVID-19.
• Assessed the needs of those exposed to COVID-19 and connected them with appropriate resources.
• Provided emotional support to those affected by COVID-19 while maintaining a professional demeanor at all times.
• Monitored trends in the spread of COVID-19 by analyzing data from contact tracing efforts.
• Educated the staff on preventative measures such as wearing masks, social distancing, hand washing.
• Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
• Identified close contacts of infected individuals and provided guidance on quarantine procedures.

• Spoke with patients to better understand certain side effects, answered any questions or concerns regarding infusion therapies or booster injections, and educated patients on vitamin,recovery and wellness infusions.
• Mixed medications for vitamin, recovery, and wellness infusions, carefully following physician orders.
• Performed initial assessment and vital signs and coordinated telemedicine consultations with medical providers.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Participated in continuing education programs and training workshops to enhance training and nursing knowledge.
• Executed appropriate steps for patient treatment following careful review of physician recommendations.
• Utilized computerized Resource and Electronic Health Record (EHR) system.
• Administered IV and intra-muscular medications and monitored patient reactions.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Performed covid PCR nasopharyngeal testing

• Administered medications such as antibiotic therapy, steroid therapy, Iron infusion, Vitamin infusions in outpatient setting, tracked dosages and documented patient conditions.
• Monitored and recorded patient condition, vital signs, and medication side effects.
• Administered intramuscular and IV medications to patients and monitored responses.
• Administered oxygen therapy via oxygen bar

• Informed parents about community resources and options for childbirth methods, facilities, and medical professionals
• Provided necessary health education training for pregnant patients and support person
• Offered subject matter expertise for clinical assistance and program services like WIC.
• Provided information regarding what to expect during pregnancy, labor, pain management options, role of the support person, postpartum, newborn care, and breastfeeding.
• Collaborated with OB professionals to provide up to date education on ways to stay healthy during pregnancy including information on Covid-19 and pregnancy.
• Developed childbirth education curriculum for a three week course and also implemented zoom classes.
• Provided breathing and relaxation techniques to help ease pain during labor.
• Provided childbirth education for Imperial Valley community and collaborated with local clinics with childbirth education pamphlets.

• Coordinated overall patient care with specialists, physicians, Midwives and other departments and supervised ancillary staff.
• Briefed next-shift nurses thoroughly on condition, status and needs of mother and newborn.
• Consistently maintained core measures, patient satisfaction and PI (performance improvement) projects
• Managed and provided leadership to help staff with direct and indirect patient care and fetal monitoring.
• Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions in both mom and fetus.
• Trained and mentored new RNs/ Orientees on best practices, hospital policies and standards of care.
• Offered clinical leadership and oversight to labor and delivery and couplet care units, including daily scheduling, tasking and administration.
• Supervised labor and delivery unit, triage, and couplet care unit while providing direct patient care to triage or active labor patients.
• Worked in a rural, underserved community, hot spot for Covid-19, Imperial County Management of positive covid 19 pregnant patients

• Reviewed and tracked progress of mothers in labor, interpreted fetal heart monitor and informed delivering physician of status.
• Performs vaginal exams and identifies: presentation, dilatation, station and effacement
• Cared for pregnant women expecting imminent birth and for babies immediately after birth in hospital setting.
• Assessed and documented physical condition of mothers and assisted doctors in identifying and treating preeclampsia. Managed direct care of patient with preeclampsia including magnesium sulfate therapy.
• Administered oral, IV and intra-muscular medications for pain management, augmentation/induction, gestational diabetes, gestational hypertension, tocolytics and monitored patient reactions.
• Assisted with transfer of
• Assessed patient conditions, fetal tracings and updated supervising physicians with observations and concerns.
• Answered patient questions and provided take-home materials for further information to patients being discharged in triage area.
• Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Helped patients and families feel comfortable during the birthing process and stressful situations and promoting recovery after birth.
• Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit after vaginal delivery and cesarean sections.
• Assists with surgical aseptic/sterile procedures maintaining sterile/aseptic techniques in deliveries
• Provided pre-, intra- post operative patient care to patients undergoing c section
• Provided direct care and education to postpartum mothers, assisted with breastfeeding.

• Trained and mentored new hires and other staff members in obstetrics nursing and care.
• Developed tracing protocols, updated policies and procedures based on department needs
• Provided competencies for staff and implemented training to improve performance
• Developed hands-on simulation drills such as shoulder dystocia, postpartum hemmorrhage, cord prolapse, maternal code and newborn codes.
• Provided quarterly skills fair to staff and collaborated with OB physicians to help lead simulations and mock codes
• Partipated in BETA Healthcare Group OB incentive programs and helped our department reach Tier 3 two years in a row
• Collaborated with risk management department to provide training to staff on "at-risk" topics
• Collaborated with lactation consultant and nursery to develop the "couplet-care" model and initiate Baby Friendly process.
• Participated in Infection Control fairs with topics pertaining to OB such as GBS, wound infections, sterile fields in delivery rooms, STI's of the pregnant mom, etc.