JENNIFER SANGER-AABERG
Mountain,Arkansas
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to handle complex and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Dedicated to providing the highest quality service and ensuring a positive customer experience.
Overview
6
6
years of professional experience
Work History
Personal Banker
First Community Bank
Mountain Home AR
05.2024 - Current
- Developed personalized banking solutions to meet diverse client needs and enhance customer satisfaction.
- Managed client portfolios, providing tailored financial advice to optimize investment strategies.
- Led initiatives to improve operational efficiency and streamline banking processes for enhanced service delivery.
- Conducted thorough financial assessments, ensuring accuracy and compliance with regulatory standards.
- Cultivated strong relationships with clients, driving retention through exceptional service and follow-up engagement.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Customer Service Representative
Animal Clinic of the Ozarks
Alpin, Arkansas
07.2021 - Current
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills to build client relationships.
- Effectively interacted with customers, maintaining loyalty through effective communication.
Manager
West Star Fitness Center
Mountain Home, Arkansas
10.2020 - 07.2021
- Managed daily operations including scheduling and budgeting.
- Trained new employees on company policies and procedures.
- Utilized strong analytical and problem-solving skills to address operational issues.
Education
High School Diploma - undefined
Ellicott High School
Ellicott, Colorado05.2000
Skills
- Complaint Handling
- Payment Processing
- Follow-up Skills
- Effective Communication
- Multitasking
- Positive Attitude
Timeline
Personal Banker
First Community Bank
05.2024 - Current
Customer Service Representative
Animal Clinic of the Ozarks
07.2021 - Current
Manager
West Star Fitness Center
10.2020 - 07.2021
High School Diploma - undefined
Ellicott High School