Jennifer Savage
Mason,USA
Summary
Seasoned mental health and substance use professional with over 12 years in crisis intervention and case management. Expert in assessments, treatment plan development, and counseling facilitation. Proven ability in crisis response, program management, and data analysis for quality improvement, driving enhanced access to services and client outcomes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Program Coordinator
UC Health (Mobile Crisis Team)
Cincinnati, OH
03.2025 - Current
- Direct grant reimbursement operations, including process design, stakeholder engagement, financial reporting, data validation, and timely submission of reimbursement requests in accordance with grant requirements.
- Analyze and compile monthly and quarterly Mobile Crisis Team (MCT) operational data, including call volume and response metrics, and present findings to diverse stakeholders including Hamilton County Commissioners, Hamilton County Mental Health and Recovery Services Board, UC Health leadership, and MCT staff.
- Utilize data analytics to identify trends, support resource allocation decisions, and drive continuous quality improvement initiatives.
- Oversee KPI tracking, analysis, and reporting to monitor performance and support strategic decision-making.
- Serve as the primary liaison between Mobile Crisis and local public safety partners, including Cincinnati Police Department, Hamilton County Sheriff's Office, Emergency Communications Center (City 911), and Hamilton County Communications Center (Greater Cincinnati 911).
- Lead community outreach and engagement efforts by developing partnerships with community organizations, coordinating educational trainings, representing Mobile Crisis at community events, and identifying innovative opportunities for collaboration and service expansion.
Counselor
Community Medical Services
Westchester, OH
05.2023 - 03.2025
- Worked with Quality and Compliance to ensure compliance with state and federal requirements for clinic staff.
- Worked along side clinical coordinator to manage outside agency inspections and assist in plan of corrections or audits.
- Maintain a collegial relationship with other substance use professionals, programs, and associations.
- Coordinate care with other recovery and community-based service providers, engage in case management activity by sending referrals, completing documentation necessary to secure services, maintain chart compliance, etc.
- Conduct individual sessions, facilitate group counseling and didactic educational presentations.
- Complete comprehensive behavioral health assessments and individualized treatment plans, ensuring compliance with regulatory requirements and unique client needs.
Case Manager/ Counselor
Greater Cincinnati Behavioral Health (Paths to Recovery, Jimmy Heath House)
Cincinnati, OH
05.2021 - 02.2023
- Collaborated with housing providers through the continuum of care.
- Provided outpatient individual and group therapy.
- Helped clients to identify obstacles and co-create a plan to overcome them providing encouragement, support and motivation along the way.
- Maintained detailed case notes and records in compliance with privacy regulations.
Case Manager/ Counselor
Clermont Recovery Center, A Division of Greater Cincinnati Behavioral Health
Batavia, OH
09.2015 - 05.2021
- Collaborated with Misdemeanor and felony court as well as Parole.
- Prison in reach program through Care source Transition Program.
- Provided outpatient individual and group therapy.
- Helped clients to identify obstacles and co-create a plan to overcome them providing encouragement, support and motivation along the way.
Mental Health and AOD outreach Case Manager
Greater Cincinnati Behavioral Health (Path Team)
Cincinnati, OH
01.2015 - 09.2015
- Connected homeless individuals in active addiction or with mental health challenges to essential resources.
- Collaborated with housing organizations to secure housing solutions for underserved populations.
Case Manager/ Counselor
Talbert House
Hamilton, OH
04.2014 - 01.2015
- Created and updated comprehensive care plans for clients, ensuring tailored support and progress tracking.
- Facilitated group sessions aimed at reshaping criminal thinking patterns and promoting rehabilitation.
- Conducted client intakes and discharges to ensure smooth transitions in care.
Education
Associate in Applied Science - Mental Health/ Developmental Disabilities/ Addiction Studies
Columbus State Community College
Columbus, Ohio01-2014
Skills
- Substance counseling
- Trauma-informed care
- Motivational interviewing
- Cognitive behavioral therapy
- Compliance management
- Grant administration
- Data analysis
- Community outreach
- Office administration
- Multitasking skills
- Communication skills
- Grant management
- Effective communication
Certification
- LCDCII (Process of Renewing)
- Attended DBT Workshop
- ORAS certified
Timeline
Program Coordinator
UC Health (Mobile Crisis Team)
03.2025 - Current
Counselor
Community Medical Services
05.2023 - 03.2025
Case Manager/ Counselor
Greater Cincinnati Behavioral Health (Paths to Recovery, Jimmy Heath House)
05.2021 - 02.2023
Case Manager/ Counselor
Clermont Recovery Center, A Division of Greater Cincinnati Behavioral Health
09.2015 - 05.2021
Mental Health and AOD outreach Case Manager
Greater Cincinnati Behavioral Health (Path Team)
01.2015 - 09.2015
Case Manager/ Counselor
Talbert House
04.2014 - 01.2015
Associate in Applied Science - Mental Health/ Developmental Disabilities/ Addiction Studies
Columbus State Community College