Mary Cunningham
Summary
Organized and adaptable professional with over 15 years of diverse experience across healthcare, public service, and nonprofit sectors. Proven track record in operational coordination, staff supervision, and program management. Skilled at implementing organizational policies, managing resources, and communicating effectively across diverse teams in fast-paced settings. Holds a Bachelor’s degree in Business Administration, combining strong administrative foundations with a practical, collaborative approach to improving employee and operational experiences.
Overview
14
14
years of professional experience
Work History
Program Coordinator
AHRC Nassau
Plainview, New York
07.2022 - Current
- Coordinated program schedules and activities for individuals with developmental disabilities to enhance participation and engagement.
- Managed communication between families, staff, and external partners to ensure alignment and support for program objectives.
- Developed and implemented program activities according to established goals and objectives.
- Identified and implemented improvements to streamline processes and enhance program effectiveness.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
- Developed training materials for staff on best practices in care and support.
- Delegated tasks to staff and volunteers during organized events.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Ensured timely completion of project deliverables within budget constraints.
Mental Health Support Specialist
FREE
Hauppauge, New York
12.2025 - Current
- Assisted in coordinating client appointments and managing medical records efficiently.
- Supported healthcare professionals in conducting patient assessments and screenings.
- Collaborated with community organizations to promote health initiatives and resources.
- Attended team meetings to discuss patient care plans and ensure coordinated delivery of services.
- Ensured compliance with HIPAA regulations regarding confidentiality of protected health information.
- Provided emotional support and crisis intervention services to individuals in distress or at risk of harming themselves or others.
- Managed inventory levels of medical supplies and equipment ensuring adequate stock availability at all times.
- Provided basic first aid treatments for minor injuries or illnesses following established protocols.
- Assisted with administrative tasks such as filing paperwork or updating databases as needed.
- Provided patient-centered care to diverse populations in a variety of clinical settings.
- Scheduled appointments with physicians and other healthcare providers for follow-up visits.
Correctional Officer
NYC Department Of Corrections
Elmhurst, New York
09.2012 - 07.2024
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular security checks to maintain a safe environment for staff and inmates.
- Managed inmate transport between various facilities and court appearances.
- Responded to incidents and emergencies, implementing appropriate safety protocols.
- Collaborated with staff to develop and implement rehabilitation programs for inmates.
- Maintained accurate records of inmate behavior and disciplinary actions taken.
- Participated in community outreach initiatives to promote awareness of correctional practices.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Trained new officers on operational procedures and emergency response strategies.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Education
Bachelor of Science - Business Administration And Management
Plaza College
NY05-2007
Skills
- Business growth and marketing strategies
- Competitor trends
- Decision-making
- Mergers and acquisitions
- Relationship building
- Recruiting and hiring
- Coaching and mentoring
- Documentation and reporting
- Rules and regulations
- Human resources
- Policy and procedure development
- Care coordination
- Behavioral health
- Substance abuse counseling
- Staff training
Timeline
Mental Health Support Specialist
FREE
12.2025 - Current
Program Coordinator
AHRC Nassau
07.2022 - Current
Correctional Officer
NYC Department Of Corrections
09.2012 - 07.2024
Bachelor of Science - Business Administration And Management
Plaza College