Jennifer Schaefer
Wells,MN
Summary
Well-qualified professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in all areas of accounting and am looking forward to putting my 20+ years of experience back to work.
Overview
13
13
years of professional experience
Work History
Support Specialist
Western Computer
09.2015 - 09.2016
- Provided support to end users in the use of all functional areas of Microsoft accounting software
- Maintained detailed documentation of support interactions
- Assisted end users with quarterly and yearly State, Federal filings, and document creation.
Solutions Engineer
Vertex Systems, Inc.
06.2013 - 09.2015
- Provided support and training to end users in the use of all functional areas of Microsoft Nav accounting software
- Participated in development planning for Vertex enhanced changes within Nav and payroll add-on solutions
- Maintain positive customer relations as a trusted advisor in enabling full utilization of their ERP accounting software
- Testing and deployment of new software versions and custom development
Production Coordinator
Cedar Valley Services
05.2003 - 06.2013
- Daily activities included preparing sales orders, shipping documents, purchase orders, processing receipts, and recording of production.
- Month end inventory preparation, reconciliation, cost analysis, and recall reporting and analysis
- Input and analysis of general ledger entries
- Co-lead in the implementation of accounting ERP system then provided training and support as an expert resource in its use.
Education
Bachelor of Science - Business Accounting
University of Phoenix
Tempe, AZAssociate of Arts - Accounting
University of Phoenix
Tempe, AZSkills
- Remote Support
- Dedicated and Self Motivated
- Excellent Communication Skills with internal and external stakeholders
- Training and coaching
- Advanced skill with Microsoft Excel and Word
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skills and Attention to Detail
- Analytical and Methodical
Timeline
Support Specialist
Western Computer
09.2015 - 09.2016
Solutions Engineer
Vertex Systems, Inc.
06.2013 - 09.2015
Production Coordinator
Cedar Valley Services
05.2003 - 06.2013
Bachelor of Science - Business Accounting
University of Phoenix
Associate of Arts - Accounting
University of Phoenix
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