Jennifer Schlangen
West Valley City
Summary
To obtain and secure a position that will enable me to use my organizational skills, as well as my ability to work well with people. I am a quick learner and always up for a challenge that will enhance my career goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Department Administrative Assistant
Dorsey & Whitney
Salt Lake City
06.2021 - 05.2025
- Conducted legal research to support case preparation and identify relevant laws and regulations
- Organized and maintained physical and electronic files for easy retrieval of important documents
- Drafted correspondence to clients, opposing counsel, and other parties involved in legal proceedings
- Prepared trial notebooks by compiling exhibits, witness lists, and other necessary materials
- Assisted with document production during the discovery process by organizing records and ensuring compliance with deadlines
- Maintained confidentiality of sensitive information related to ongoing cases or client matters
- Proofread legal documents for accuracy in formatting, grammar usage, punctuation marks, etc
- Managed billing activities by tracking billable hours worked on each case or project accurately
- Prepared expense reports for reimbursement of travel expenses incurred by attorneys or staff members
- Supported attorneys during trials by managing exhibit displays electronically or physically in the courtroom
- Performed administrative tasks such as answering phone calls promptly while maintaining professionalism
- Arranged travel accommodations for attorneys attending out-of-town hearings or conferences
- Distributed incoming mail within the law firm while ensuring timely delivery to the appropriate recipients
- Assisted in preparing and filing legal documents with courts, government agencies, or other entities
- Maintained a comprehensive database of client information, case details, and important deadlines
- Managed multiple projects simultaneously while meeting strict deadlines and maintaining attention to detail
- Provided administrative support during courtroom proceedings such as organizing exhibits or calling witnesses
- Contributed to successful outcomes in high-profile cases through meticulous preparation and attention to detail
CSR - Customer Service Representative 3
Wells Fargo
Salt Lake City
11.2018 - 06.2021
- Taking IB Calls Assisting with Online Banking needs and managing accounts.
Payment Services Representative
Comcast
Sandy
02.2018 - 10.2018
- Taking Inbound and making outbound calls to get customers current on their bill
Customer Service Representative
Yessio
Midvale
11.2017 - 02.2018
- Taking inbound calls from customers looking to make a payment on their accounts and making outbound calls with the efforts of getting payments.
Direct Support Professional
CTA Community Supports
West Jordan
03.2015 - 12.2017
- Support clients in daily activities and needs.
Direct Support Professional
Granite School District SLC Utah
Salt Lake City
01.2013 - 01.2014
- Cleaning classrooms.
Education
High School Diploma -
Hunter High School
West Valley City, UT06.2015
Skills
- Microsoft Office
- Microsoft Excel
- Data entry
- Customer service
- Communication skills
- Phone etiquette
Certification
Certified Notary Public
Additional Information
Excellent record of dependability and reliability, Work well under pressure to meet deadlines, Committed to providing total quality work, Responsible, efficient, and flexible, Proficient in the use of computers
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Department Administrative Assistant
Dorsey & Whitney
06.2021 - 05.2025
CSR - Customer Service Representative 3
Wells Fargo
11.2018 - 06.2021
Payment Services Representative
Comcast
02.2018 - 10.2018
Customer Service Representative
Yessio
11.2017 - 02.2018
Direct Support Professional
CTA Community Supports
03.2015 - 12.2017
Direct Support Professional
Granite School District SLC Utah
01.2013 - 01.2014
High School Diploma -
Hunter High School