Jennifer Schneider

• Served high customer volumes during special events, nights, and weekends.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Upheld strict regulations for safe alcohol service and food safety.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

• Prepared food items with recipes for ordering and portioning control.
• Set up and prepared cooking supplies and workstations during camp opening, packing up for camp closing
• Communicated closely with Co-cook to fully execute the ranch hands experience..
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Planned menus for different events, seasons and customer requests.

• Guaranteed optimal beverage stock by assessing inventory and collaborating with members for corrective action planning to limit expenses.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term membership,
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Coordinated with bartending staff to deliver services for special events and functions.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Inspected equipment and machinery for proper working condition.
• Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 80 % improvement over prior onboarding process.