Jennifer Schroff
Grantsville
Summary
Results-oriented Administration Manager with proven expertise in optimizing office operations and managing diverse teams. Skilled in staff management and project coordination, enhancing operational efficiency and streamlining processes. Background in talent acquisition supports effective hiring practices and boosts organizational performance. Organized Administration Manager with many years of progressive experience in managerial settings. Coordinating multiple, concurrent projects to maintain seamless operations across multiple departments. Motivating team leader with strengths in task delegation and performance management. Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
2027
2027
years of professional experience
11
11
Certifications
Work History
Administration Manager
University of Utah Division of Cardiovascular Medi
Salt Lake City, U
11.2023 - Current
- Coordinated meetings and events for faculty and staff within the division.
- Developed and maintained filing systems to ensure efficient document retrieval.
- Coordinated candidate interviews and evaluations to streamline hiring processes.
- Trained new administrative staff on university policies and procedures.
- Implemented office protocols to enhance efficiency in daily tasks.
- Supervised daily operations of the administrative team to ensure timely completion of tasks.
- Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.
- Managed incoming emails and ensured timely responses to maintain communication efficiency.
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Resolved complex problems related to administrative processes in a timely manner.
- Verified adherence to organizational policies and laws to maintain standards.
- Facilitated performance reviews for administrative staff to identify improvement opportunities.
- Managed corporate digital marketing activities and handled e-newsletters, website and social media accounts.
- Oversaw complex office support, managing records database, and organizing contracts.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
- Communicated job expectations and trained staff to promote team building and discipline.
- Directed and oversaw office personnel activities.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Determined staffing requirements, interviewing, hiring and training new employees.
Executive Assistant
University of Utah Division of Cardiovascular Medi
Salt Lake City
03.2024 - 11.2024
- Managed executive calendars and scheduled appointments for cardiovascular department leaders.
- Coordinated departmental meetings, preparing agendas and materials to ensure productive discussions and informed participants.
- Maintained confidential files and records in compliance with university policies.
- Assisted in organizing events and conferences for the cardiovascular general cardiology section.
- Completed processing of expense reports for timely reimbursement.
- Developed and maintained office procedures to enhance the general cardiology section's efficiency.
- Supported recruitment efforts by scheduling interviews and coordinating candidate communications.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs, including MS Excel spreadsheets.
- Created documents, including reports and presentations, for the general cardiology section chief.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed complex calendar of appointments, meetings, and travel arrangements for executive team, optimizing time management and resource allocation.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Opened, read, and replied to e-mails, letters, and correspondence on behalf of executives.
- Administered daily processing of invoices, reports, and proposals to ensure efficiency.
- Coordinated meeting and work schedules for staff teams and executives.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Resolved urgent administrative matters while maintaining confidentiality.
- Made travel arrangements to provide executives with seamless and travel policy-approved business trips.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Managed all aspects of catering needs for special events hosted by the organization.
- Developed effective filing systems for easy retrieval of information when needed.
- Oversaw inventory control processes, ensuring the availability of supplies at all times.
- Created and maintained computer- and paper-based filing and organization systems for records, reports, and documents.
- Participated in frequent communication with other administrative team members, human resources, and the finance department on special projects and events.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Coordinated multiple schedules using an online calendaring system.
- Took detailed notes in meetings and disseminated information afterward.
- Screened phone calls to identify priority clients and enhance executives' time management.
- Prepared invoices and drafted memos for executives.
Administrative Assistant
University of Utah Division of Cardiovascular Medi
Salt Lake City
08.2009 - 2021
- Assisted in managing departmental schedules and appointments for faculty and staff.
- Coordinated meetings and events, ensuring smooth logistics and comprehensive materials for participants.
- Supported data entry tasks using university management software for record keeping.
- Communicated effectively with students, staff, and external partners regarding inquiries.
- Managed office supplies inventory, ensuring availability of necessary materials.
- Answered phone calls and emails, providing timely information to enhance business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between departments, improving collaboration and information flow within the organization.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Administrative Assistant Division Chief Cardiology
University of Utah School of Medicine
Salt Lake City
2008 - 08.2009
- Managed schedules for faculty and staff at the medical school.
- Coordinated meetings and events for research teams and academic programs, ensuring alignment with project timelines and stakeholder availability.
- Assisted with preparation of academic materials and presentations, contributing to successful communication of research findings.
- Responded to inquiries from students, faculty, and external partners promptly.
- Organized office supplies and maintained inventory, facilitating uninterrupted administrative operations.
- Supported travel arrangements for faculty attending conferences and meetings.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Conducted research on various topics as requested by management.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Collaborated with faculty to enhance research opportunities and grant applications.
- Oversaw recruitment and training of staff to support academic and operational goals.
- Coordinated interdepartmental meetings to discuss advancements in medical research initiatives.
- Created presentations summarizing key findings from research projects conducted by the division.
- Managed staffing, recruitment, interviewing and selection of potential team members in alignment with station needs.
- Pitched in to help with office tasks during busy periods and staff absences.
- Monitored office supplies to replenish needed inventory before depletion.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
Education
Certificate of Technical Studies - Data Entry/Legal Secretary
Bryman School
Salt Lake City, Utah04-1990
Skills
- Office administration
- Document management
- Project coordination
- Office management
- Human resources management
- Staff management
- Talent acquisition
- Employee onboarding
- Staff training
- Meeting coordination
- Document control
- Scheduling
- Calendar management
- Customer relationship management
- Customer service management
- Vendor management
- Financial oversight
- Budget administration
- Financial reporting
- Financial budgeting
- Account reconciliation
- Expense reports
- Policy developmentreporting
- Data analysis
- Research
- Policy development
- Quality standards
- Project planning
- Microsoft Office Suite
- Time management
- Critical thinking
- Problem solving
- Team building and motivation
- Internal communication
- Effective communication
- Confidentiality maintenance
- Mail handling
- Bookkeeping
- Project planning
- Employee onboarding
- Documentation and control
- Expense reports
Certification
Management Essentials
Accomplishments
The Department of Internal Medicine Staff Excellence Award
Affiliations
Volunteer - Donate dog food to Grantsville Animal Shelter
Timeline
Executive Assistant
University of Utah Division of Cardiovascular Medi
03.2024 - 11.2024
Administration Manager
University of Utah Division of Cardiovascular Medi
11.2023 - Current
Administrative Assistant
University of Utah Division of Cardiovascular Medi
08.2009 - 2021
Administrative Assistant Division Chief Cardiology
University of Utah School of Medicine
2008 - 08.2009
Certificate of Technical Studies - Data Entry/Legal Secretary
Bryman School