Extroverted personality who enjoys working with people and helping them determine their goals and career advancements. Looking for an exciting opportunity with Smucker's who is well known and respected in the community and industry.
Overview
28
28
years of professional experience
Work History
Outbound Sales Executive
Famous Supply
11.2018 - Current
Welcome new customers to Famous Supply through outbound sales calls. Readily answer overall questions about the company while enthusiastically discussing all the benefits of being a Famous customer.
Manage the social media accounts of the company to portray a professional and fun work environment.
Represent company in a positive manner in every interaction with customers, vendors and associates through various communications-email, phone call, face-to-face, hand-written notes and/or virtual meetings.
Manage the registration of customers of all events and share with internal associates.
Increase sales goals by promoting contests and reward programs by calling targeted customers.
Warmly greet customers with a smile and help with the registration process at all in-person events.
Staffing Supervisor
Kelly Services
08.1999 - 12.2002
Interviewed and assessed potential candidates through effective screening processes for various office positions.
Studied job descriptions and qualifications for every open position to ensure the perfect match and fit for temporary workers.
Provided excellent customer service to companies by offering recommendations and solutions when short-staffed, down-sizing or managing a special project.
Assisted temporary employees by offering opportunities to advance by advising on career opportunities, training and job skills.
Team Coordinator of Customer Service Department
MACtac
05.1995 - 06.1999
Interviewed potential employees and assisted in hiring new customer service representatives.
Guided representatives by offering encouragement when dealing with troubling issues or difficult calls.
Provided the department manager with strengths and weaknesses of representatives at time of performance reviews.
Helped associates develop and strive for personal/professional accomplishments.
Education
Bachelor of Arts - Business And Organization Communication
The University of Akron
Akron, OH
05.1992
Skills
Excellent customer service skills
Energetic and engaging personality with a professional demeanor
Devoted to staying cheerful and vibrant event when faced with a delicate situation
Thrive on a fast-paced, team-based environment and would never say "It's not my job"
Ability to respond in a positive manner while being an advocate, ambassador and company "cheerleader"
Strong attention to detail and always reliable while knowing when the time is right to have fun!
Proficient in MS Office and have the determination to learn new programs
Timeline
Outbound Sales Executive
Famous Supply
11.2018 - Current
Staffing Supervisor
Kelly Services
08.1999 - 12.2002
Team Coordinator of Customer Service Department
MACtac
05.1995 - 06.1999
Bachelor of Arts - Business And Organization Communication