Jennifer Serben
Minneola,US
Summary
Proactive team member with a diverse skillset prepared for a variety of situations. Passionate about not only Disney brand and Disney parks worldwide, but Disney Vacation Club as a lifelong member. Eager to share knowledge at every turn.
Overview
3
3
years of professional experience
Work History
Resort Associate
Pet Paradise Resort
06.2024 - Current
- Greet guests and their furry family members with friendly and professional acknowledgment to build rapport.
- Assist with booking and managing of reservations using multiple software platforms to ensure a seamless experience for our guests.
- Ensure our furry guests are not only loved and cared for, but that their unique needs are met.
Team Member
Firehouse Subs
08.2021 - 06.2024
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted in-store operations by setting up the location each day to be show ready for guests and kitchen staff.
- Operated register to process payments and collect cash payment for order totals.
- Resolved customer challenges promptly and professionally to maintain positive reputation including those in regards to phone, online, and mobile app orders.
- Excelled in technology systems for my location and was often a resource for management.
Education
High School Diploma -
Lake Minneola High School
Minneola, FL05.2023
Skills
- Flexibility
- Excellent Communication
- Conflict Resolution
- Technology Management
- Detail Oriented
- Problem-solving Skills
- Time management abilities
- Organized
Timeline
Resort Associate
Pet Paradise Resort
06.2024 - Current
Team Member
Firehouse Subs
08.2021 - 06.2024
High School Diploma -
Lake Minneola High School
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