Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Oliveira

Minneola

Summary

Biomedical Scientist with over 18 years of experience in clinical laboratory operations, including over 10 years in leadership roles in highly complex hospital laboratories. Proven ability to manage teams, optimize workflows, and ensure compliance with quality standards. Solid experience in strategic planning, process innovation, and financial management.

Currently seeking to transition into the U.S. healthcare system through an entry-level or analyst position, with the goal of gaining hands-on experience in local laboratory processes, regulations, and practices. Open and highly motivated to start in foundational roles to ensure a solid, long-term contribution aligned with the standards and culture of the organization.


English: Intermediate proficiency – able to read and understand professional content; currently improving verbal communication for full workplace fluency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Technical Operations Manager – Hospitals

Fleury SA
08.2018 - 06.2022

Biomedical Science Specialist: Over 18 years of experience in clinical laboratory operations within hospital settings, including urgent and emergency care environments.

Healthcare Operations Leadership: Management experience leading technical teams in high-complexity hospital laboratories, with a strong focus on performance, quality, and innovation.

Strategic Planning and Execution: Skilled in aligning operational goals with business strategy, managing cross-functional projects, and delivering measurable outcomes.

Quality and Regulatory Compliance: Solid knowledge of national and international accreditation standards (ISO, JCI, PALC), with hands-on experience in audits. Implementation of equipment with validation and harmonization oversight.

Process Improvement and Innovation: Proven track record in workflow optimization, reducing turnaround times, implementing auto-release systems, and deploying new equipment and software solutions.

Financial and Operational Management: Demonstrated success in budget control, cost analysis, and resource allocation across large-scale operations and integrated hospital networks.

Technical Operations Coordinator

Fleury SA
02.2011 - 08.2018
  • Responsible for the execution and release of clinical laboratory tests.
  • Ensured compliance with technical standards and established operational protocols.
  • Focused on analytical excellence, result accuracy, and process quality.
  • Committed to meeting deadlines and optimizing operational costs.
  • Led technical teams in high-complexity hospital laboratories, with a strong focus on performance, quality, and innovation.

Laboratory Analyst

Fleury SA
05.2006 - 02.2011
  • Performing hospital clinical tests in Biochemistry, Urinalysis, Gasometry and Immunology, including validation and release of results.
  • Ensuring the reliability of laboratory results through maintenance and calibration of equipment and the execution of internal and external quality control.
  • Validation of new testing methodologies.
  • Validation of new equipment and harmonization of equipment to standardize performance in all laboratory units.
  • Participation in internal and external audits, national and international.

Education

MBA - Business Management

Fundação Getulio Vargas
São Paulo, BRA
12-2020

Bachelor of Science - Biomedical Sciences

Universidade Metodista De São Paulo
São Paulo
02-2005

Skills

  • Teamwork & collaboration
  • Problem-solving
  • Decision-making
  • Quality assurance & Control (internal/external)
  • Regulatory compliance
  • Strategic planning & Execution
  • Adaptability & flexibility
  • Team Leadership & Talent Development
  • Budgeting & Financial Oversight (BSC, BI)
  • Hospital Integration Projects

Certification

  • PH210x: United States Health Policy - HarvardX (2025)
  • Lean Six Sigma – Yellow Belt, Werkema Consulting (2010)
  • Annual Leadership Training – Fleury (since 2011)
  • Clinical Research – Invitare (2009)
  • Basic Science in Clinical Practice – Albert Einstein Institute (2008)

Timeline

Technical Operations Manager – Hospitals

Fleury SA
08.2018 - 06.2022

Technical Operations Coordinator

Fleury SA
02.2011 - 08.2018

Laboratory Analyst

Fleury SA
05.2006 - 02.2011

MBA - Business Management

Fundação Getulio Vargas

Bachelor of Science - Biomedical Sciences

Universidade Metodista De São Paulo
Michelle Oliveira