Jenny Shelby
Texas City,TX
Summary
Highly motivated individual with a passion for helping others. Possesses the ability to work effectively both independently and as part of a team. Demonstrates a diverse skill set, including training, computer proficiency, leadership, and exceptional communication and time management abilities. With five years of experience in management, service-oriented and committed to delivering quality results. Known for handling tasks with precision and efficiency.
Overview
23
23
years of professional experience
Work History
Caregiver
Myself
League City, TX
09.2020 - 09.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Provided safe mobility support to help patients move around personal and public spaces.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
OPS Manager Full-time
FedEx Ground/EVRT (982)
09.2017 - 05.2019
- Responsibilities for hiring, terminations, coaching, discipline, managing multiple belts to ensure we reach goal of productivity to reach scanning goals for compliance and accuracy
OPS Manager Part-time
FedEx Ground/EVRT (982)
01.2013 - 09.2017
- Managing presort meetings, Assign workers their daily task
- Manage workers to cover other areas when others need help
- Check emails, and fill out paperwork for the day
- Print out any paperwork that needs to be submitted for upper management
- Making sure all employees are safe and following the rules that company puts forward.
Package Handler Trainer
FedEx Ground/EVRT (982)
09.2015
- Training Co workers on how to load van sets, teach other package handlers on how to use our scanners
- At the end of shifts I was to dispatch all drivers, Help clean up van lines
- PIP all packages that did not get PIP during sort.
Package Handler
FedEx Ground/EVRT (982)
08.2013
- Scanning and loading packages to company vans
- Sorting ground packages from Home.
Manager
Sears Automo^ve/ Burlington, WA
09.2000 - 08.2013
- Resolve customer's complaints regarding sales and service
- Local sales managers and their staffs
- Plan and direct staffing, training and Performance evaluations to develop control sales and service programs
- Control sales and service programs
- Perform payroll functions, such as maintaining timekeeping information and processing, submitting payroll
- Answer telephones and give information to callers, take messages or transfer calls to appropriate individuals.
CNA
Home Ahendant Care/ Burlington WA
08.2008 - 01.2010
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide and ensure patients take medication
- Check all vitals
- Change any dressing that they may have
- Care for Patients by changing bed linens, washing, ironing laundry, cleaning or assisting with their personal care
- Accompany clients to any and all doctor's appointments.
Education
GED -
Skagit Valley College
Mount Vernon, WASkills
- Instructing
- Active Learning
- Customer and Personal Service
- Education and Training
- Administration and Management
- Time Management
- Personnel and Human Resources
- Judgment and Decision Making
- Management of Personnel Resources
Timeline
Caregiver
Myself
09.2020 - 09.2023
OPS Manager Full-time
FedEx Ground/EVRT (982)
09.2017 - 05.2019
Package Handler Trainer
FedEx Ground/EVRT (982)
09.2015
Package Handler
FedEx Ground/EVRT (982)
08.2013
OPS Manager Part-time
FedEx Ground/EVRT (982)
01.2013 - 09.2017
CNA
Home Ahendant Care/ Burlington WA
08.2008 - 01.2010
Manager
Sears Automo^ve/ Burlington, WA
09.2000 - 08.2013
GED -
Skagit Valley College