Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Shofner

Lake Mary,FL

Summary

Hardworking Account Manager with 5 + years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Overview

6
6
years of professional experience

Work History

Account Manager

Apex Systems
Orlando, FL
2022.07 - Current
  • Engage in Business to Business sales with mew and existing clients for supplemental staffing or long-term consulting engagements in the fields of Information Technology, Engineering, Business Applications and Telecommunications
  • Act as a business partner with system integrators on the appropriate staffing/consulting services model (staff augmentation, SOW, RPO, MSP,VMS) based on IT goals
  • Building and maintaining manager relations through consistent meetings, lunches, and out of office activities
  • Utilize sales skills in the areas of cold calling, contract negotiating, prospecting mew clients, client management, and customer service.
  • Work closely with Delivery (Recruiting) Team to identify, screen and place technical resources
  • Coordinate timelines and deadlines with managers and recruiters to increase productivity and keep the communication channels open
  • Consistently evaluate client base and future business opportunities to ensure and validate an efficient strategy, growth and profitability

Sales Business Development

Shofner Business Development
Lexington, KY
2018.05 - 2022.01
  • Provided customer service support to existing accounts by responding promptly to inquiries, resolving issues, and providing follow-up information as needed.
  • Organized regular meetings with clients to discuss their needs and present solutions that meet those needs.
  • Utilized CRM software to track customer interactions, manage leads and prospects, analyze performance metrics.
  • Reviewed monthly financial statements and made recommendations on how best to optimize resources available towards achieving desired goals.
  • Added 305 new clients over 4 years and a 95% client retention.

Education

BBA - Management & Marketing

Washburn Univeristy
Topeka, KS
2003-05

Skills

  • Client Relationship Management
  • Account Management
  • Business Development
  • CRM Systems, Quick Books, Sales Force
  • Inbound and Outbound Sales
  • Recruiting and Hiring Talent

References

References available upon request.

Timeline

Account Manager

Apex Systems
2022.07 - Current

Sales Business Development

Shofner Business Development
2018.05 - 2022.01

BBA - Management & Marketing

Washburn Univeristy
Jennifer Shofner