JENNIFER SILVEIRA
Modesto,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical coder position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Performance Coach
AQUITY SOLUTIONS
11.2019 - Current
- Quality control review of scribes
- Providing written and oral feedback to scribes
- Prepare reports for Team Lead
- Scribing OB/GYN live in-office visits
- Transcribed visits for orthopedic specialists (TRIA Orthopedic Center)
- Medical coding for orthopedist
- Use of Slack for team and lead communication
- Use of Outlook email calendar
- Use of Microsoft Teams
- Use of Epic electronic medical record system
- Maintain HIPAA compliance and attend required training
- Medicare fraud, waste and abuse compliance training.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
- Submitted orders for additional tests and examinations.
- Used Epic to input information into computerized patient record system.
- Developed advanced proficiency in electronic records management software.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Accompanied physicians through day in fast-paced, stressful environments.
Medical Transcriber
TRANSCRIPTION SERVICES
06.2011 - 08.2021
- PSYCHIATRY/WORKERS’ COMPENSATION/ORTHOPEDICS TRANSCRIPTION
- Transcription of psychiatry examinations for Workers’ Compensation
- Transcription for orthopedic Workers’ Compensation examinations
- Transcription for psychological treatment visits
- Follow transcription guidelines for specific account
- Maintained an excellent turnaround time (48-hours or less)
- Maintained templates for accuracy
- Processing ESL transcription
- Quality control and review for one employee
- Other tasks as needed (personal transcription for psychiatrist, Utilization Review and other supplemental reports).
- Transcribed sensitive documents with complete confidentiality.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
- Applied medical terminology related to provider-specific treatments and techniques.
- Maintained security and privacy of records to protect patients and providers.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Transcribed and edited physician reports from dictation using Express Scribe.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Maintained 99% accuracy rate for spelling and content.
Family Services Specialist II
STANISLAUS COUNTY COMMUNITY SERVICES AGENCY
10.1994 - 07.2006
- Interviewed recipients on MediCal and Food Stamp programs to gather information needed to determine eligibility for continued assistance
- Reviewed, evaluated, and verified accuracy and completeness of information
- Maintained a caseload of 400 families for continued eligibility
- Maintained accurate and detailed data so that case records and documents are processed and updated within time limits established by policy
- Made appropriate follow-up calls on case data by contacting customers regularly and monitoring eligibility to assure compliance with program requirements.
- Maintained confidential records and documentation.
- Attended and participated in weekly staff meetings and training seminars.
- Planned and participated in off-site and on-site client events and activities.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Education
No Degree - Human Services
MODESTO JUNIOR COLLEGE
Modesto, CACertified Professional Coder - Medical Coding
ABSOLUTE MEDICAL CODING INSTITUTE
Pittsburgh, PA03.2023
Diploma - Medical Transcription
DAKOTA COLLEGE
Bottineau, ND12.2010
Skills
- AAPC CPC-A certified
- HIPAA trained with annual recertification
- Patient History Expertise
- Answering Questions
- Reviewing Patient Information
- ICD-10 (International Classification of Disease Systems)
- EPIC EMR
- Documentation Skills
- Dictation and Transcription
- Document Quality
- Chart Organization
- Transcribe Recordings
- Patient Chart Auditing Abilities
- Maintaining Strict Confidentiality
- Good Written Communication
- Patient-Focused Care
- Patient Histories
- Disease Processes
- Dictation Software
- Document Accuracy
- Active Listening
- Technical Expertise
- Critical Thinking
- Time Management
- Reading Comprehension
- Produce Medical Reports
- Resourceful and Reliable Worker
- Provider Relations
- Exercises Good Judgment
- Electronic Medical Record (EMR) Systems
- Complex Problem-Solving
- Word Processing Software
- Health Care System
- Microsoft Outlook
- Microsoft Word
- Microsoft Windows
- Editing
- Monitoring
- Instructing
- Grammar
- Service-Orientation
Accomplishments
- AAPC CERTIFIED MEDICAL CODER 04/2023.
Affiliations
AAPC Member since 2021.
Certification
- Certified Professional Coder, AAPC - 04/2023-04/2024
Volunteer Work
Volunteer for Pit Crew Sacramento Rescue
Adoptions Coordinator since 2021:
Review and process adoption applications for current available dogs following and requirements to potential adopters.
Attend monthly Adoption Events.
Attend weekly conference call.
Accept and process adoption applications from the public for available dogs following strict criteria and policies.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Performance Coach
AQUITY SOLUTIONS
11.2019 - Current
Medical Transcriber
TRANSCRIPTION SERVICES
06.2011 - 08.2021
Family Services Specialist II
STANISLAUS COUNTY COMMUNITY SERVICES AGENCY
10.1994 - 07.2006
No Degree - Human Services
MODESTO JUNIOR COLLEGE
Certified Professional Coder - Medical Coding
ABSOLUTE MEDICAL CODING INSTITUTE
Diploma - Medical Transcription
DAKOTA COLLEGE
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