Jennifer Sims

Duties: Reviewing, updating, maintaining, and monitoring pharmacy information disseminated to external and internal customers (as necessary). Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed. Receiving inbound calls from members who have received calls regarding their medications or have concerns with medications, they have been prescribed. Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies. Handling customer service inquiries and problems via the telephone. (I worked this position as a contractor from 01/2020 until 08/2020 when I was hired Full-time.) I was promoted to Expert Level as of 12/2021.I also completed the SCD Mentor Program in December 2022.

Duties: Pulled automated restock reports from medication carousels for general and patient-specific bins (PSB) in the Omnicell cabinets. Answered telephones and aided nursing staff when able and directed their calls to a pharmacist for further assistance when necessary. Used the electronic medical record system (EPIC) to respond to medication requests. Became a part of the IV room team January 2017. Prepared emergent drips, piggyback antibiotics, and large volume drips for patient care. Batched intravenous (IV) solutions and antibiotics to restock within the Omnicell cabinets to ensure timely delivery and readiness for patient use. Prepared Total Parenteral Nutrition (TPN) solutions as well as Chemotherapy Admixtures.

Duties: Ran daily reports to load new patient medications into the automated machines (Accudose). As well as restocked the general and narcotic medications that were previously loaded. Readied medications for compounding and repackaging in preparation for patient delivery. Prepared IV solutions (piggybacks and large volumes), chemotherapy solutions and both Neonatal and adult TPNs. Answered telephones, processed dispenses and charges for patient billing and replenished the items stocked in my area.

Duties: Prepared medications to be dispensed through cart-fill in the unit dose area. Dispensed narcotic medications for general restock as well as patient specific doses from the narcotic Accudose machine in the pharmacy to be restocked in the Accudose machines on the nursing units. Compounded large volume IVs, piggyback and TPN fluids. Repackaged bulk medications for dispensing in the unit dose area. Delivered medications to the nursing units; answered the telephones, processed charges and returns for patient billing.

Duties: Prepared medications and filled the Pyxis machines according to the fill list as directed in the unit dose dispensing area. Compounded oral solutions, suspensions, large volume and piggyback IV fluids. Repackaged large volume medications into single dose units for stat and cart fill dispensing. Prepared and delivered patient specific narcotic medications to the nursing units. Submitted daily orders through our wholesaler to purchasing. Stocked medications, IV fluids, and supplies. Drop-shipped specialty medications from other companies. Maintained and filed purchase order invoices and billing records. Maintained interdepartmental billing and invoices for other pharmaceutical items that were borrowed from and loaned to in support of joint operations between different hospital facilities. Assisted patients at the dispensing window and answered the telephones.