Jennifer Sine Alet
Kihei,Hawaii
Summary
Program/Event Management professional experienced in producing and executing corporate and social events for diverse clients. Delivered successful outcomes by navigating changing regulations and adapting to client needs, maximizing ROI while providing exceptional service. Committed to implementing strategic initiatives that fulfill immediate organizational needs.
Overview
28
28
years of professional experience
Work History
Owner/ Operator and Independent Event Planner
JSA Hospitality
08.2012 - Current
- Manage pharmaceutical conferences (Perdu, Novartis, Pfizer, AstraZeneca, and Roche), medical events, and other corporate events for companies such as Oracle, Genentech, and VMware.
- Coordinated corporate and social events for 10-300 attendees, researched hotel accommodations for groups of 10+, and presented venue options to guide clients in informed decision-making.
- Contract meeting and event planner for several event-planning companies such as Plannernet and Logistics.
- Executed event operations from start to finish.
- Adjusted event plans to comply with COVID regulations.
- I have booked many events on your property through many companies so I am aware of all the wonderful experiences your property has to offer and believe I'd be fantastic at being the point person for your VIPs and destinations needs.
- Oversaw daily operations of hospitality services and staff scheduling to ensure smooth event execution.
- Developed and implemented customer service training programs for team members.
- Oversaw budgeting and financial management for multiple hospitality venues.
Director of Membership (Recruitment and Retention)
MPI Aloha Chapter
11.2013 - 11.2015
- Director of Membership/Led membership initiatives as acting VP, fostering community and involvement.
- Acting VP of Membership. Duties included: soliciting and recruiting prospective MPI members, maintaining rapport with current members by hosting a membership desk at every event and assisting in all events and fundraisers.
- Managed, designed, coordinated, and executed MPI Pau Hanas, enhancing member engagement and event participation.
- Volunteered as a member of the Membership Committee to assist with membership retention and recruitment.
- Solicited and recruited prospective MPI members while maintaining rapport with current members through hosting membership desk at events and providing support for all events and fundraisers.
Event Manager/Account Manager
Edlen Electrical
San Francisco, USA
04.2010 - 10.2010
- Liaised with clients and engineering department to ensure proper electrical requirements met for events, trade shows, and meetings of all sizes.
- Consulted with clients at Marriott and Fort Mason to present cost-effective solutions for their power needs.
- Collaborated with clients from initial proposal presentation to final billing to ensure seamless event execution.
- Served as a point of contact at the San Francisco Marriott for event planning.
Account Executive/Event Manager
Christine A. Peat International LLC
San Francisco, USA
05.2007 - 08.2009
- Coordinated meetings, special events, accommodations, and ground transportation.
- Excelled at managing complex reservations: multiple locations, room options, special accommodations, auxiliary facilities, and more.
- I was the main point of contact and the center for all communications between our clients and the hotels, thereby reducing clients’ workload and greatly minimizing exposure to errors.
- Produced comprehensive reports integrating data from various sources to enhance insights into event attendance and hotel/event locations, aligning client needs with optimal solutions.
- Facilitated seamless operations for onsite hotel group during events.
- Ensured client satisfaction by addressing pre and post event needs effectively.
- Produced reports that combined data from different data sources to provide insight into event attendance, hotel and event location site, searching by understanding clients’ needs and matching them to make the best informed decision.
- Established long-lasting connections with various hotels and apartments to secure exclusive room blocks at lower rates, even during peak demand periods.
- Served as primary contact for all communications between clients and hotels, streamlining processes to reduce client workload and minimize errors.
- Participated in organizing major air show events including Paris, Farnborough, Dubai, EBACE, and MEBA.
- Enjoyed working with high powered and sophisticated military, political, national and international clients.
Leasing Agent
Bayside Village
San Francisco, USA
12.2006 - 04.2007
- Sold and leased 862-unit South of Market apartment village, enhancing community engagement.
- Maintained complex rental capacity near full occupancy, maximizing revenue potential.
- Coordinated meetings, conventions, and events for residents and groups, fostering a vibrant community atmosphere.
Corporate and SMERF Sales Manager
Embassy Suites
Burlingame, USA
06.2000 - 11.2006
- Coordinated and executed meetings/events and hotel groups from booking through completion, ensuring seamless experiences.
- Enhanced productivity within IT, group meetings, and travel departments across SF and East Coast territories.
- Improved corporate productivity within the IT, group meetings, and travel departments within SF and East Coast territories.
- Planned and produced meeting/events and hotel groups from booking to completion.
- Traveled to meet with large accounts to close events, meetings and preferred hotel programs.
- Attended trade shows nationwide, setting up booths and engaging with clients to drive revenue growth.
- Implemented marketing materials and concentrated on specific government agencies, Fortune 500 Corporations, associations and specific conventions.
- Considered a proactive self-starter to bring in new business and apply a high degree of professionalism to retain current clientele.
Corporate Sales Manager
Ramada Plaza Hotel
San Francisco, USA
10.1999 - 06.2000
- Developed and launched Corporate Preferred Program to enhance client engagement.
- Secured major corporate accounts including Dolby and Sony.
- Developed strategic sales plans to drive corporate bookings and revenue growth.
- Managed relationships with corporate clients to ensure satisfaction and loyalty.
- Coordinated promotional campaigns to enhance brand visibility in the market.
Sales Manager
Grosvenor Suites
San Francisco, USA
02.1999 - 10.1999
- Oversaw internal and external sales operations for 200-room, all-suite property, ensuring seamless coordination between departments.
- Conducted outside sales through cold calls, trade shows, and client entertainment to build strong customer relationships.
- Managed internal sales processes, including contract writing, rate pricing, and site visits, facilitating successful deal closures.
Assistant Banquet Manager
Crowne Plaza Hotel
Foster City, USA
05.1998 - 11.1998
- Processed employee payroll and coordinated hiring to ensure staffing needs were met.
- Managed banquet functions and prepared Micro banquet checks and recap sheets for accurate event documentation.
- Oversaw cash drawer operations to ensure accuracy and security.
- Addressed guest requests and concerns to enhance overall customer satisfaction.
Education
BACHELOR OF ARTS - Hospitality Business Management
Johnson and Wales University
Providence, RISkills
- Event Management Software
- Venue Management Software
- Hospitality Management System
- Event Budgeting Tool
- Event Registration Platform
- Project Management Tool
- Microsoft Office applications
- Spreadsheet
- Organizer
- Team Leadership
- Attention to detail
- Multi-tasking
- Fast-paced adaptability
- Presentation skills
- Communication skills
- Professionalism
Timeline
Director of Membership (Recruitment and Retention)
MPI Aloha Chapter
11.2013 - 11.2015
Owner/ Operator and Independent Event Planner
JSA Hospitality
08.2012 - Current
Event Manager/Account Manager
Edlen Electrical
04.2010 - 10.2010
Account Executive/Event Manager
Christine A. Peat International LLC
05.2007 - 08.2009
Leasing Agent
Bayside Village
12.2006 - 04.2007
Corporate and SMERF Sales Manager
Embassy Suites
06.2000 - 11.2006
Corporate Sales Manager
Ramada Plaza Hotel
10.1999 - 06.2000
Sales Manager
Grosvenor Suites
02.1999 - 10.1999
Assistant Banquet Manager
Crowne Plaza Hotel
05.1998 - 11.1998
BACHELOR OF ARTS - Hospitality Business Management
Johnson and Wales University