Adrian Rubio
Newark
Summary
Customer-oriented support professional with expertise in logistics, inventory management, and technical solutions. Proven ability to resolve issues effectively and collaborate with teams to enhance customer experiences during events and operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Staff Member
BEST (Metlife - FIFA World Cup 2026)
East Rutherford
06.2026 - 07.2026
- Facilitated guest check-in and ticketing processes for events.
- Monitored crowd control measures to ensure safety of all attendees.
- Delivered exceptional customer service by addressing inquiries from guests.
- Responded promptly to requests from guests and speakers.
- Greeted guests upon arrival, providing essential event information.
- Supported attendees with event-related questions to enhance the experience.
Traffic Clerk
Lineage Logistics
Kearny
03.2023 - 03.2025
- Facilitated communication among drivers, dispatchers, and IT support to resolve technical issues efficiently.
- Identified enhancements for logistics software usage, improving data flow and operational efficiency.
- Provided technical support for logistics software and shipment tracking tools, resolving system-related issues.
- Coordinated with team members to ensure timely order fulfillment and delivery.
- Organized and labeled products to improve identification and access.
- Scheduled cargo pick-ups, drop-offs, and transfers between locations.
Warehouse Associate
Lineage Logistics
Kearny
12.2022 - 03.2023
- Utilized forklifts and pallet jacks for efficient movement of products.
- Loaded and unloaded trucks while adhering to safety protocols.
- Sorted and organized inventory to optimize space utilization within the warehouse.
- Assisted in cycle counts, maintaining accurate stock levels to support inventory management.
- Operated warehouse management systems for accurate tracking and management of product data.
- Collaborated with team members to analyze data and resolve inventory discrepancies, enhancing overall accuracy.
- Communicated system issues to management, facilitating efficient problem resolution.
Receiving Associate
Burlington Coat Factory Department Store
Pine Brook
12.2022 - 03.2023
- Utilized store inventory systems to track and log received merchandise, ensuring data accuracy and real-time visibility.
- Collaborated with store teams to enhance tech-enabled tracking processes, improving accuracy and visibility in receiving operations.
- Resolved product and system-related issues in receiving operations, showcasing problem-solving skills and attention to detail.
- Inspected incoming merchandise for quality and accuracy, ensuring compliance with store standards.
- Organized stockroom to ensure efficient product retrieval and storage.
- Collaborated with team members to unload trucks and distribute products.
Crew Member
McDonald's
Belleville
03.2021 - 06.2021
- Facilitated customer orders to enhance satisfaction during service.
- Served food quickly for positive guest experiences.
- Coordinated with team members to optimize service efficiency during peak hours.
- Prepared food items following standardized recipes and safety protocols.
- Operated kitchen equipment safely to support meal preparation tasks.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained cleanliness of restaurant by sweeping floors, wiping tables, and emptying trash receptacles to ensure a welcoming environment.
- Maintained cleanliness of dining area and kitchen workspace at all times.
Education
New Media Technology
Essex County College
Newark, NJ06-2028
Donald M. Payne Vocational Technical High School
Newark, NJ06-2021
Cybersecurity Bootcamp -
NJIT
OnlineSkills
- Event setup coordination
- Event management software
- Problem resolution
- Team collaboration and teamwork
- Conflict resolution
- Event feedback analysis
- Event workflow optimization
- Guest satisfaction tracking
- Conflict resolution skills
- Analytical thinking capabilities
- Office suite mastery
- Audio-visual setup
- Event documentation
- Inventory management
- Microsoft Office suite mastery
- Customer support
- Team collaboration
- Event coordination
- Guest relations
- Analytical thinking
- Safety compliance awareness
Projects
Personal Gaming/Workstation PC, A high-performance PC built for gaming, video editing, and streaming, Component selection, PC assembly, Cable management, Operating system installation (Windows 11), Driver installation, Performance optimization, Thermal management, Troubleshooting hardware issues
Languages
Spanish
Professional
Certification
- OSHA 30-hour Construction Safety and Health
Affiliations
- PC Building
- Twitch Streamer
- Volunteer in Church to give food
Timeline
Event Staff Member
BEST (Metlife - FIFA World Cup 2026)
06.2026 - 07.2026
Traffic Clerk
Lineage Logistics
03.2023 - 03.2025
Warehouse Associate
Lineage Logistics
12.2022 - 03.2023
Receiving Associate
Burlington Coat Factory Department Store
12.2022 - 03.2023
Crew Member
McDonald's
03.2021 - 06.2021
New Media Technology
Essex County College
Donald M. Payne Vocational Technical High School
Cybersecurity Bootcamp -
NJIT