Detail-oriented individual with a background in event support and member services. Known for effective communication and professionalism, contributing to successful event execution and positive member experiences.
Overview
1
1
Language
3
3
years of professional experience
Work History
Event Staff Member
Total Entertainment
Brooklyn, New York
10.2025 - Current
Collaborated with team members to enhance event operations and logistics efficiency.
Participated in pre-event briefings to ensure alignment of schedules and responsibilities.
Assisted event planners in delivering detailed event schedules and programs.
Set up event spaces according to client specifications and safety guidelines.
Member Service Representative
YMCA
Brooklyn, New York
04.2023 - Current
Resolved member concerns and complaints with professionalism and empathy, ensuring a positive service experience.
Assisted members with inquiries, providing detailed information about programs and services to enhance their understanding.
Processed membership registrations and renewals with accuracy and efficiency.
Collaborated with team members to improve service delivery and foster member engagement.