Johnny Jackson
Los Angeles
Summary
Professional with experience in event setup and breakdown, contributing to operational efficiency and organization within various event spaces. Demonstrated ability to provide exceptional customer service by addressing attendee inquiries and enhancing their overall experience. Collaborated effectively with team members to ensure timely support during events, leading to seamless execution and improved incident response times through adherence to safety protocols. Skills include effective communication, time management, and a strong focus on maintaining health and safety standards.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
Work History
Event Staff Member
CSC
Los Angeles
06.2025 - 10.2025
- Assisted in the setup and breakdown of event spaces, ensuring efficient organization and operational flow.
- Provided exceptional customer service to attendees, addressing inquiries and enhancing overall event experience.
- Coordinated with team members to deliver timely support during events, contributing to seamless event execution.
- Monitored premises to ensure safety, promptly addressing incidents to maintain a secure environment for all.
- Collaborated with team members to enforce security protocols, resulting in improved incident response times and effectiveness.
Firefighter
Cal Fire
Klamath , CA
03.2020 - 12.2020
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Wastewater Treatment Plant Operator
CDCR Pelican Bay State Prison
Crescent City, CA
03.2015 - 01.2016
- Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety and quality of taste and smell.
- Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
- Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
- Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by [State].
Assistant Landscaper
CDCR
Susanville, CA
10.2011 - 10.2012
- Maintained both private and commercial landscaping for homes, parks, and industrial areas.
- Performed planting, watering, mulching, and edging of lawns.
Kitchen Staff Member
CDCR
Susanville, CA
03.2011 - 10.2011
- Learned other teammates' work tasks to train as backup.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
Kitchen Crew Member
CDCR
San Luis Obispo, CA
03.2009 - 12.2010
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Busser
Britney Pub
Pasadena
09.2005 - 12.2005
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for patrons and staff.
- Assisted servers by promptly clearing tables and resetting them for incoming guests to enhance service efficiency.
- Stocked and replenished supplies, including glassware and utensils, to support uninterrupted restaurant operations.
- Collaborated with kitchen staff to efficiently deliver dishes and ensure timely service during peak hours.
- Monitored dining area cleanliness, promptly addressing spills and debris to uphold health and safety standards.
- Developed strong communication skills while interacting with diverse clientele and supporting front-of-house operations.
- Fostered teamwork by assisting colleagues during busy shifts, enhancing overall workflow and customer satisfaction.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Took initiative to help others whenever necessary.
- Maintained cleanliness of restaurant dining area throughout shift.
- Ensured that each table was properly set before seating guests.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Provided quick and efficient clearing of tables between courses.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Expedited food to tables to assist servers during busy periods.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Refilled condiments and other supplies at tables and in service areas as necessary.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
Education
Susan Miller Dorsey
Los Angeles, CASkills
- Event setup
- Customer service
- Team collaboration
- Safety monitoring
- Cleaning and sanitation
- Supply replenishment
- Communication skills
- Workflow efficiency
- Time management
- Problem resolution
- Health and safety standards
- Food service support
- Table setting
- Guest assistance
- Operational organization
- Emergency preparedness
- Conflict resolution
- Client interaction
- Event execution
- Maintenance of cleanliness
- Facilities preparation
- Ticket processing
- Coordinate exhibits
- Leadership qualities
- Beverage station management
- Sales experience
- Guest relations expertise
- Room setup and breakdown
- Event setup and breakdown
- Initiative and proactivity
- Crowd control techniques
- Guest relations
- Creativity and innovation
- Food and beverage handling
- Strong teamwork
- Equipment inspection
- Crowd control
- Written communication
- Event coordination
- Analytical thinking
- Self motivation
- Ticket collection
- Time management abilities
- Equipment storage
- Punctual and dependable
- Game troubleshooting
- Multitasking
- Venue mapping
- Adaptability and flexibility
- Inventory management
- Cleaning and sanitization
- Equipment transportation
- Public relations
Timeline
Event Staff Member
CSC
06.2025 - 10.2025
Firefighter
Cal Fire
03.2020 - 12.2020
Wastewater Treatment Plant Operator
CDCR Pelican Bay State Prison
03.2015 - 01.2016
Assistant Landscaper
CDCR
10.2011 - 10.2012
Kitchen Staff Member
CDCR
03.2011 - 10.2011
Kitchen Crew Member
CDCR
03.2009 - 12.2010
Busser
Britney Pub
09.2005 - 12.2005
Susan Miller Dorsey