Jennifer Slaughter
O'Fallon,MO
Summary
Self-motivated Benefits Specialist demonstrating superior understanding of EEOICPA benefits. Well rounded in all aspects of the program including a background in marketing, outreach and training. I have been involved in the program since it was enacted in the year 2000. My mother, Denise Brock, is a surviving daughter of a former worker, (my grandfather.) Since that discovery, my mom became the Ombudsman to NIOSH and our family has been dedicated to helping claimants through the nuances of the EEOICPA for over 20 years now. It is my family legacy to continue to assist in guiding Energy workers in obtaining the benefits they deserve.
Overview
10
10
years of professional experience
Work History
Patient Benefit Specialist
United Energy Workers Healthcare
01.2014 - 10.2023
- Improved patient satisfaction by addressing inquiries and resolving issues related to benefits, eligibility, and coverage.
- Streamlined the benefits application process for patients or potential patients by implementing efficient communication methods with healthcare providers.
- Reduced claim denials through diligent verification of employment records, health conditions and a need for in home care.
- Enhanced patient experience, guiding them through complexities of EEOICPA and overcoming hurdles in order to obtain their benefits.
- In depth overview of medical records to help substantiate claimed illnesses or to pinpoint additional illnesses.
- Guiding patient or Authorized Representative on connective links and consequential conditions.
- Contributed to revenue growth through effective marketing and outreach to bring in new patients, as well as tracking additional illnesses.
Benefit Consultant
United Energy Workers Healthcare
01.2014 - 10.2023
- Outbound calls to current patients to discuss health status and need for additional hours of care.
- Set up home visits with patients to discuss possible consequential conditions and how to move forward to file for additional benefits
- Travel to states and areas where potential patients/workers reside to discuss their job duties, illnesses and determine if there is a need for guidance in filing for benefits under the EEOICPA
- Collaborate with worker's Authorized Representative to assist with connective links between exposures and diseases.
- Build relationship with patient or potential patient to guide through the entire claim filing process start to finish.
Outreach Coordinator
United Energy Workers Healthcare
01.2014 - 10.2023
- Increased community awareness of EEOICPA by organizing outreach events and coordinating with local organizations.
- Organized event through marketing, press releases, radio air and mailers.
- Responsible for contacting local vendors, speakers, resource centers, caterers and medical screening programs.
- Increased knowledge of program by giving an overview and diving into cases one by one.
- Work with impairment specialists to ensure benefits are up to date and worsening conditions are noted/filed.
- Hosted monthly breakfasts and town hall meetings across the country to provide information and guidance for claim filing and obtaining benefits.
- Conducted workshops and training sessions for staff and volunteers, increasing their knowledge of the EEOICPA and how to navigate through the program.
Education
Medical Assistant - Medical
Vatterott College
City Of Saint Peters, MO05.2016
Skills
- Knowledge in Claims Processing
- Complete understanding of EEOICPA
- Long-term relationships and connections with several DOL members and staff
- I have been involved with the program since the inception in year 2000 I have been assisting workers since that time
Timeline
Patient Benefit Specialist
United Energy Workers Healthcare
01.2014 - 10.2023
Benefit Consultant
United Energy Workers Healthcare
01.2014 - 10.2023
Outreach Coordinator
United Energy Workers Healthcare
01.2014 - 10.2023
Medical Assistant - Medical
Vatterott College
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