JENNIFER S. LAW
Flower Mound,TX
Summary
Experienced with managing complex student records and registration processes. Utilizes strong organizational and database management skills to ensure accuracy and compliance. Track record of effective communication and collaborative teamwork to meet institutional goals.
Demonstrated proficiency in database management and effective communication.
Reliable, organized, and proficient in using administrative software and managing confidential information effectively.
Detail-oriented individual with exceptional communication and project management skills. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with maintaining accurate attendance records and supporting administrative functions. Utilizes organizational skills to ensure timely and precise reporting.
Professional administrative specialist with focus on accuracy and efficiency in managing attendance records. Proven ability to maintain precise records and support school operations, fostering collaborative environment. Known for adaptability and reliability, ensuring smooth workflow and consistent results.
Overview
38
38
years of professional experience
Work History
Registrar/Attendance Clerk
Timber Creek Elementary
07.2025 - Current
- Processed enrollment applications, ensuring compliance with institutional policies.
- Coordinated course scheduling and registration processes for students.
- Maintained accurate attendance and student records using database management systems.
- Assisted in audits of student records to ensure adherence to accreditation standards.
- Greeted guests with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Verified paperwork accuracy and checked for completion prior to processing.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Reduced errors in transcript processing through careful attention to detail.
- Enhanced data accuracy in student records with meticulous attention to detail in updating and maintaining databases.
Owner/Graphic Design/Marketing
Creative Lilly Designs
01.2004 - Current
- The Trails Cafe, Gunter TX. Logo and graphic design, create shirt designs, marketing materials, menus, magazine layouts, event promotions
- Chill the Milkshake Bar, Spring, TX. Graphic design and marketing materials for company start-up in 3 locations, designed menus and electronic menu boards, order forms, flyers, event promotions, created shirt designs
- The Friendship Quadrant, Highland Village, TX. Typing, editing, formatting and graphic design for the book “The Friendship Quadrant” by Kassie & Mike Boyd
- Love Your Teens and They’ll Love You Back, Flower Mound, TX. Typing, editing, formatting, graphic design and designed book cover for the book “Love Your Teens and They’ll Love You Back” by Inger Schmutz
Exam Proctor
North Central Texas College
01.2024 - 2025
- Provide test administration and proctoring services at the NCTC Testing Centers by overseeing and monitoring students during standardized and course-based exams
- First point of contact for students, assisting with registration, scheduling, and providing guidance in accordance with established guidelines
- Verify student identification, distribute test materials, provide materials and instruction as needed
- Strictly enforce exam rules and procedures, while watching for potential cheating behaviors and addressing irregularities
- Maintain a calm, controlled and distraction-free testing environment
- Monitored exam environments to ensure compliance with academic integrity standards.
- Assisted students with check-in procedures and provided necessary materials for testing.
- Maintained a quiet and focused environment, enabling students to concentrate fully on their exams.
- Ensured accurate test administration by strictly adhering to guidelines provided by examination boards.
- Provided a positive exam experience for students through professional demeanor and empathetic understanding of test anxiety concerns.
- Improved efficiency in test administration processes by regularly updating knowledge of testing policies and best practices in proctoring.
- Collaborated with other proctors to efficiently manage large-scale examinations while maintaining exam integrity.
- Utilized organizational skills to maintain accurate records of examination details, including dates, times, and participating students.
- Supported special-needs students during exams by providing appropriate accommodations as needed.
- Streamlined test preparation efforts by assembling required materials prior to each examination session.
- Promoted a sense of security for test-takers by maintaining confidentiality of student information and exam materials at all times.
Data Entry/Support Team
Plenum MD Billing & Collections
01.2022 - 01.2024
- Medical claim processing and insurance verification for 150+ pharmacies and 4 major laboratories
- Created patient profiles, data organization, tracking, special projects, research, information and data gathering
- Located and entered large amounts of data with accuracy and speed
- HIPPA Certified
- Paid attention to detail while completing assignments.
Executive Assistant/Office Manager
Greater Lewisville Association of Realtors
01.2016 - 01.2022
- OFFICE DUTIES: Typed, filed, updated office calendars, monitored mail and emails and mailings
- Operated standard office equipment: computers, copier, book binder machine, laminator
- Tracked inventory and purchased office and kitchen supplies
- Collected monthly and yearly Realtor fees as well as money for and at Association events and the Realtor Store
- RECEPTION: Responsible for administrative duties, daily activity, operations and Realtor support by
- Greeted Realtors, visitors and the general public providing information as needed
- Provided outstanding member care and support to Realtors, visitors and staff by phone, in person, and email
- Directed/escorted Realtors, presenters and the public to conference rooms, kitchen and bathrooms
- EDUCATION COORDINATOR: Selected courses, scheduled classes in state, local and GLAR systems
- Created and distributed advertising for all educational opportunities and conferences
- Proctored all zoom and in-house classes
- Updated continuing education hours for official state records database
- SUPRA KEY AND KEYBOX COORDINATOR: Management of home/property access for 1,600+ Realtors and training
- Exchanged all old Supra keyboxes to BTLE Lockboxes and all Supra handheld ActiveKeys to electronic ExpressKeys
- MARKETING COORDINATOR: Advertised and promoted monthly Networking Breakfasts
- Printed/assembled educational materials, New Realtor Orientation Books, Broker packets, and Market Reports
- Designed slide show for the lobby advertising upcoming education and events each month
- AFFILIATE COORDINATOR: Responsible for business relationships between the Realtor Association and vendors
- EVENTS AND FUNDRAISING: Planning, set-up, assistance, tear down and clean-up of events (Stuff the Bus, TREPAC, Salvation Army Bell Ringers, Realtor Installation and awards, special guest speakers, etc.)
- REALTOR STORE: Purchased products, promoted products, stocked displays, and sales for in-house Realtor Store
- Managed correspondence and communications, ensuring timely responses and follow-ups.
- Coordinated scheduling for executive meetings, optimizing time management and resource allocation.
- Assisted in organizing events and workshops, enhancing member engagement and networking opportunities.
- Streamlined office procedures, resulting in improved workflow and productivity across departments.
- Prepared meeting agendas and minutes, facilitating effective communication of key decisions.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events and worked on ad hoc projects.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw The Realtor Store inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Chief Executive Officer/Co-Owner
Texas Best Inspections
01.2006 - 01.2019
- Helped establish Texas Best Inspections from conception to one of the most trusted Inspection companies in DFW
- Created and maintained customer and Realtor databases
- Delivered excellent customer service and make our customers our top priority
- Scheduling, invoicing, collections, customer service and complaint resolution
- Created and distributed all marketing materials, promoted and attended vendor fairs and Realtor meetings
- Calendared and managed schedules for multiple inspectors for 875+ inspections a year
- Developed strategic initiatives to enhance operational efficiency and service delivery.
- Streamlined internal processes, resulting in improved project timelines and resource allocation.
- Established foundational processes for business operations.
- Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
- Established key strategic partnerships with industry leaders to enhance business development opportunities.
- Increased company revenue by implementing innovative business strategies and expanding product offerings.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Newsletter Curator
Integris Global
01.2010 - 01.2011
- Created a professional monthly newsletter for a word-wide customer database
- Researched health-related topics, selected content, created graphic designs and promoted products
- Developed engaging content to enhance audience reach and interaction.
- Conducted research to identify trending topics and optimize content strategies for target demographics.
- Demonstrated exceptional attention to detail and problem-solving abilities in the face of complex design challenges, resulting in high-quality outcomes.
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
- Enhanced product appeal by designing creative and visually captivating content.
- Managed project timelines to ensure on-time delivery of creative assets.
- Increased audience engagement with well-researched, targeted content.
Co-Owner/Author/Presenter
Creative Kids on the Move
01.2001 - 01.2010
- Taught child creative movement classes at my home, local community centers and daycare locations
- Co-authored Creative Movement curriculum with 2 of my sisters
- Co-presenter to teachers at educational seminars (Montessori, Schools, Home School Associations, etc.)
- Developed engaging educational programs for children to enhance learning experiences.
- Implemented marketing strategies to increase community awareness and program enrollment.
- Negotiated favorable contracts with conference planners.
- Developed engaging content for children's educational materials and activities.
- Collaborated with educators to create age-appropriate learning resources.
- Researched child development trends to inform writing and program design.
- Fostered relationships with schools and community organizations for outreach initiatives.
- Gathered inspiration from personal teaching experiences to create relatable and thought-provoking content.
- Participated in workshops and conferences, honing skills and networking with other industry professionals.
- Brainstormed ideas to create useful content for clients.
- Developed engaging curriculum that captured children's attention and promoted active participation.
- Taught interactive activities to enhance learning experiences for educators and children of various age groups.
- Conducted thorough research on presentation topics, ensuring accuracy and relevance of information shared with audiences.
- Developed and delivered informative and engaging presentations, leading to increased knowledge and self-confidence among attendees.
- Customized presentation style based on audience demographics, adapting tone and language to suit different groups'' needs.
- Provided actionable takeaways for attendees in each presentation that they could immediately implement in their personal or professional lives.
- Enhanced audience engagement by incorporating interactive elements and multimedia into presentations.
- Received consistently positive feedback from both event organizers and attendees regarding presentation content, delivery style, and overall impact.
- Received numerous accolades for presentation skills, acknowledging ability to captivate and educate audiences effectively.
- Conducted in-depth research for topics to ensure presentations were informative, resulting in increased audience understanding.
Director of First Impressions
Keller Williams Realty
01.2008 - 01.2009
- Reception, phones, email, mail distribution, mailings, typing, graphic design, meeting preparation, customer service
- Welcomed clients and guests, ensuring positive first impressions through friendly interactions.
- Managed front desk operations, efficiently handling phone calls and inquiries to support team productivity.
- Fostered a welcoming environment that encouraged repeat visits.
- Implemented organizational systems for office materials, improving efficiency in daily operations.
- Collaborated with real estate agents to prepare marketing materials and enhance client engagement strategies.
- Provided administrative support by maintaining accurate records and managing correspondence effectively.
- Maintained an organized front desk area to create a pleasant environment for all visitors.
- Successfully maintained a clean and inviting atmosphere in common areas such as waiting rooms or meeting spaces.
- Resolved customer inquiries promptly and professionally, resulting in increased customer satisfaction levels.
- Maintained lobby area to create welcoming and inviting environment for guests.
- Organized office events and meetings, ensuring seamless execution and participant satisfaction.
- Provided exceptional administrative support, improving overall workplace productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Kept reception area clean and neat to give visitors positive first impression.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Administrative Assistant
American Airlines
01.1988 - 01.1991
- Personnel Department reception, reviewed resumes, scheduled appointments, greeted applicants
- General office duties such as phones, customer service, mail, compiled reports
- Provided NRSA flight check-in for employees
- Managed scheduling and calendar coordination for executives, ensuring timely appointments and efficient time management.
- Streamlined office procedures, improving workflow efficiency and reducing redundancies in daily operations.
- Implemented office organization strategies, contributing to a more productive work environment for staff members.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with applicants, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Associate of Arts - Education
Tarrant County Junior College
Tulsa, OKSkills
- Reliable and trustworthy team member
- Database administration
- FERPA compliance
- Admissions and registrations
- Verification and eligibility
- Maintaining documents and records
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- HIPAA compliance
- Effective communication
- Computer literacy
- Professionalism
- Written communication
- Professional demeanor
- Data integrity
PERSONAL INFORMATION
- Oldest of five siblings, wife, mother of four, grandmother of thirteen wonderful grandchildren!
- Earned the Young Womanhood Recognition Award (comparable to the Eagle Scout award)
- Creative movement teacher, Graphic artist, Face painter
- I love Heavenly Father, my family, church, swimming, art, movies, and playing with our grandkids
Timeline
Registrar/Attendance Clerk
Timber Creek Elementary
07.2025 - Current
Exam Proctor
North Central Texas College
01.2024 - 2025
Data Entry/Support Team
Plenum MD Billing & Collections
01.2022 - 01.2024
Executive Assistant/Office Manager
Greater Lewisville Association of Realtors
01.2016 - 01.2022
Newsletter Curator
Integris Global
01.2010 - 01.2011
Director of First Impressions
Keller Williams Realty
01.2008 - 01.2009
Chief Executive Officer/Co-Owner
Texas Best Inspections
01.2006 - 01.2019
Owner/Graphic Design/Marketing
Creative Lilly Designs
01.2004 - Current
Co-Owner/Author/Presenter
Creative Kids on the Move
01.2001 - 01.2010
Administrative Assistant
American Airlines
01.1988 - 01.1991
Associate of Arts - Education
Tarrant County Junior College