Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Smith

Charlotte,NC

Summary

Dynamic Senior Move Manager at Transition Tamers, adept at enhancing client satisfaction through effective space planning and compassionate guidance. Proven ability to build strong client rapport while managing complex logistics. Recognized for attention to detail and strong communication skills, ensuring seamless transitions for seniors during emotional relocations.

Overview

14
14
years of professional experience

Work History

Senior Move Manager

Transition Tamers
10.2022 - Current
  • Directed end to end move management services for seniors, including downsizing, space planning, packing, relocation, and resettling.
  • Oversaw inventory management, donation arrangements, and disposal of unneeded items while maximizing client satisfaction.
  • Facilitated floor planning and new home set up, ensuring safely, accessibility, and comfort in alignment with client preferences.
  • Provided compassionate guidance and advocacy to clients and families during the emotional transition process.


Design and Sales Consultant

Closets by Design
09.2020 - 09.2022
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Developed space planning concepts, color palette selections and textile presentations.
  • Demonstrated respect, friendliness and willingness to work with client needs.
  • Assisted clients with budget consideration and make recommendations for product choices and design options.

Professional Organizer & Certified Health Coach

Organize With Heart
09.2018 - 03.2020
  • Provide customized home organizing and de-cluttering services to individual clients.
  • Build relationships with clients and offer solutions for personal health and organizational management.
  • National Association of Productivity and Organizing (NAPO) member.

Tutor Volunteer

Heart Math Tutoring
09.2015 - 03.2020
  • Coach elementary students weekly using specialized intervention program to enhance mathematics skills.
  • Mentor students to achieve academic success and build confidence.

PTA Board Member, Media Center Assistant

Polo Ridge Elementary School
09.2011 - 06.2017
  • Oversee fundraising efforts for Annual Giving Campaign totaling over $50,000.
  • Documented and disseminated relevant information for school wide Fundraising Campaign school wide.
  • Assisted students with research and sourcing media items.


Education

Bachelor of Science - Middle School Teaching

University of Delaware
Newark, DE

OD1-101; OD1-102; OD1-103

NAPO
01-2019

Certified Health Coach

Dr. Sears Wellness Institute
01-2017

Skills

  • Strong Communication and Interpersonal Skills
  • Team Leadership
  • Client Rapport - Building
  • Positive Client Engagement
  • Effective Time Management Skills
  • Attention to Detail
  • Organizational Skills
  • Reliable and Trustworthy
  • Multitasking
  • Work Ethic
  • Decision Making

Timeline

Senior Move Manager

Transition Tamers
10.2022 - Current

Design and Sales Consultant

Closets by Design
09.2020 - 09.2022

Professional Organizer & Certified Health Coach

Organize With Heart
09.2018 - 03.2020

Tutor Volunteer

Heart Math Tutoring
09.2015 - 03.2020

PTA Board Member, Media Center Assistant

Polo Ridge Elementary School
09.2011 - 06.2017

Bachelor of Science - Middle School Teaching

University of Delaware

OD1-101; OD1-102; OD1-103

NAPO

Certified Health Coach

Dr. Sears Wellness Institute