Jennifer Smith
Coffeyville,KS
Summary
Results-driven professional with a strong work ethic and exceptional communication skills. Committed to enhancing customer satisfaction and ensuring compliance with food safety standards.
Overview
26
26
years of professional experience
Work History
Service Champion
Taco Bell of America
Coffeyville, KS
01.2025 - 01.2026
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
- Assisted in training new team members on operational procedures and customer service expectations.
- Operated cash register accurately, handling transactions efficiently and ensuring customer satisfaction.
Manager
AKAS LLC
Coffeyville, KS
09.2020 - 07.2024
- Led cross-functional teams to streamline operations and enhance productivity.
- Developed and implemented training programs to improve team performance and efficiency.
- Analyzed workflow processes, identifying areas for improvement and cost reduction.
- Managed project timelines and resources, ensuring alignment with strategic goals.
Manager
Border Town
South Coffeyville, OK
07.2016 - 2018
- Facilitated communication between departments to promote collaboration and information sharing.
- Oversaw budget management, optimizing resource allocation for maximum impact.
- Evaluated employee performance, providing constructive feedback and support for career development.
- Established best practices for operational procedures, enhancing overall effectiveness of the team.
Manager
Break Stop Bobmop LLC
Houston, TX
05.2000 - 07.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Business Technologies - Business Administration
Houston Community College
Houston, TX03-2010
High School Diploma -
C.E.King High School
Houston, TX05-1993
Skills
- Strong work ethic
- Cleaning and sanitizing
- Taking orders
- Exceptional communication
- Safe food handling
- Processing payments
- Restocking skills
- POS experience
- Food safety requirements
- Positive attitude
- Teamwork
- Reliability
- Adaptability and flexibility
Timeline
Service Champion
Taco Bell of America
01.2025 - 01.2026
Manager
AKAS LLC
09.2020 - 07.2024
Manager
Border Town
07.2016 - 2018
Manager
Break Stop Bobmop LLC
05.2000 - 07.2012
Business Technologies - Business Administration
Houston Community College
High School Diploma -
C.E.King High School