Jennifer Snell
Port Richey,FL
Summary
With a proven track record at Healthcare Services Group, I expertly managed laundry operations, enhancing sanitation practices and customer satisfaction. My adeptness in machinery operation and stain removal, coupled with exceptional guest relations, significantly improved service efficiency. This blend of technical proficiency and interpersonal skills positions me as a valuable asset to any team.
Overview
5
5
years of professional experience
Work History
Laundry Technician
Healthcare Services Group
New Port Richey, Florida
03.2021 - 11.2023
- Sorted items according to type and color prior to laundering.
- Processed customer orders accurately and efficiently.
- Operated industrial-sized washers and dryers safely and correctly.
- Followed all safety protocols while operating machinery.
- Kept work area clean at all times.
- Maintained a log of machine maintenance activities.
- Organized soiled linens into designated bins for transport.
- Provided excellent customer service when interacting with clients.
- Adhered strictly to established health codes regarding sanitation practices.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
Crew Member
Wendy's
Inverness, Florida
02.2019 - 03.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups, and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
GED -
Gause Academy
Bartow, FL06-2003
Skills
- Energy efficiency
- Stain Removal
- Machine troubleshooting
- Garment inspection
- Sanitation Practices
- Linen management
- Color separation
- Chemical Handling
- Linen bin management
- Sanitization techniques
- Linens Management
- Machinery Operation
- Safety Procedures
- Laundry sorting
- Professional folding
- Laundry equipment settings
- Detergent and additive knowledge
- Laundry folding and storage
- Linen folding
- Guest Relations
- Laundry room operations
- Sorting and transport
- Housekeeping support
- Customer laundry
- Laundry distribution
- Laundry folding
- Item Sorting
Timeline
Laundry Technician
Healthcare Services Group
03.2021 - 11.2023
Crew Member
Wendy's
02.2019 - 03.2021
GED -
Gause Academy