Jennifer Solis
El Paso,TX
Summary
Dedicated Detention Officer with extensive experience at Paragon Professional Services, skilled in crisis intervention and inmate supervision. Proven ability to enhance facility safety through thorough inspections and effective conflict resolution. Strong communicator with a compassionate approach, adept at managing emergency situations and ensuring compliance with safety protocols.
Overview
3
3
years of professional experience
Work History
Detention Officer
Paragon Professional Services
El Paso, Tx
03.2024 - Current
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Processed visitors and attorneys arriving to see prisoners.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Supervised and controlled behavior of Number inmates.
Detention Officer
Otero County Processing Center
Chaparral, NM
04.2024 - 03.2025
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
Security
Deployed Services
El Paso, TX
01.2023 - 10.2023
- Oversaw area games to maintain security and compliance.
- Led a team of security engineers to develop and implement robust security strategies for multiple clients.
- Enhanced application security with proper validation, authentication, and authorization measures.
- Enhanced campus safety by implementing comprehensive security protocols and procedures.
Education
Some College (No Degree) - General Studies
Southwest Mississippi Community College
Summit, MSHigh School Diploma -
Jefferson High School
El Paso, TX01.2016
Skills
- First aid and safety
- Client documentation
- Community integration
- Community activities
- Compassionate client care
- Quality program protocols
- Records management
- Case management experience
- Basic Math
- Production Documentation
- Teamwork and Communication
- Patience and tolerance
- Emergency response
- Behavioral observation
- De-escalation techniques
- Restraint techniques
- Inmate supervision
- Headcounts
- Mental alertness
- Inmate escorting
- Perimeter guarding
Languages
Spanish, English
Native or Bilingual
Timeline
Detention Officer
Otero County Processing Center
04.2024 - 03.2025
Detention Officer
Paragon Professional Services
03.2024 - Current
Security
Deployed Services
01.2023 - 10.2023
High School Diploma -
Jefferson High School
Some College (No Degree) - General Studies
Southwest Mississippi Community College