Jennifer Sommer
Plattsmouth,NE
Summary
Data-driven business analyst and results-oriented operations leader with over 10 years of progressive experience in healthcare operations, strategic planning, and team collaboration. Proven success with leading cross-functional teams, improving enrollment processes, and delivering data-backed solutions that optimize performance and reduce inefficiencies. Demonstrates exceptional leadership and project management skills, fostering collaboration while building strong relationships. Skilled in process analysis, KPI development, and driving ROI through strategic planning and execution. Leverages tools like SQL and reporting dashboards to support decision-making and operational readiness. Seasoned Data Analyst Consultant with a background in interpreting and analyzing data to drive growth for large scale businesses. Strong ability to utilize statistical, database, and presentation software to present complex information in an understandable manner. Notable success in significantly improving business processes, enhancing productivity, and implementing strategic solutions for achieving business objectives. Proven track record of leveraging deep data analysis skills to inform strategic business decision making.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Non-Profit Director
Cass County Behind the Badge
Cass County, NE
04.2018 - Current
- Oversaw fundraising campaigns to secure financial support for various projects.
- Coordinated volunteer recruitment, training, and management efforts across programs.
- Facilitated board meetings to discuss organizational goals and progress updates.
Market Growth Manager
ARCHWELL HEALTH
Omaha, NE
09.2024 - 04.2025
- Led and managed team of 14, focusing on driving expanding market presence, increasing revenue and driving strategic initiatives.
- Conducted comprehensive analysis, identifying key growth opportunities and implemented data-driven strategies to increase customer acquisition and retention.
- Analyzed market trends to identify opportunities for business expansion.
- Managed relationships with key stakeholders to drive strategic partnerships.
Independent IT Infrastructure Consultant
Cass County Nebraska
Cass County, NE
01.2023 - 12.2024
- Designed infrastructure solutions to enhance county operational efficiency.
- Collaborated with stakeholders to assess infrastructure needs and requirements.
Business Intelligence Team Lead
Centauri Health Solutions
Omaha, NE
08.2022 - 09.2024
- Led diverse off-shore team of 7 in reviewing, analyzing, developing and implementing innovative solutions to optimize business operations and drive growth for major health insurance companies.
- Managed the design and automation of reporting dashboards, provided actionable insights and data analysis to stakeholders, improved data gathering processes for greater efficiency and accuracy.
- Leveraged analytical and project management skills to develop entirely new dashboard for new client, successfully meeting timeline and budget requirements, resulting in heightened customer satisfaction.
- Fostered a collaborative work environment across multiple countries, increasing team engagement and productivity.
Business Operations Lead / Program Consultant
Optum Insight / United Health Group
Omaha, NE
01.2012 - 08.2022
- Managed key performance metrics and regional market operations to ensure operational readiness.
- Conducted market research and analyzed KPI’s to determine strategy and focus areas for clients and providers.
- Collaborated with development teams to create innovative solutions based on data-driven insights.
- Developed and led training initiatives.
- Increased market growth by 20% through strategic optimization initiatives.
- Selected to train new Regional Market Managers based on expertise in training, development and mentoring.
- Promoted to positions of greater responsibility due to effective collaboration, communication and high performance.
- Recognized as an Emerging Leader, 2016.
Training & Development Coordinator
DaVita Dialysis
Omaha, NE
10.2011 - 01.2012
- Designed, implemented and oversaw training programs to enhance employee performance and patient experience.
- Conducted needs assessments, developed instructional materials, facilitated workshops and e-learning sessions across a multi-state market (NE, IA, KS, MO).
- Specialized in ensuring positive patient experience through open communication and attention to detail.
- Earned Emerging Leader Designation 2010-2011 for outstanding performance and business growth.
- Received Rising Star Award (2010) for exceptional market management and driving revenue growth exceeding $22MM.
Education
Master of Healthcare Administration - Healthcare Informatics & Analytics
University of Phoenix
Phoenix, AZ07-2020
Bachelor of Science - Healthcare Administration, Healthcare Management
University of Phoenix
Phoenix, AZ04-2018
Skills
- Healthcare Management
- Certified Physician Practice Manager
- Process Optimization
- Data Analytics
- Business Intelligence
- Stakeholder Engagement
- Strategic Planning
- Execution
- Team Leadership
- Team Development
- Project Management
- Program Management
- SQL
- SAS
- JIRA
- SSIS
- SSRS
- Power BI
- Salesforce
- Tableau
- Microsoft Project Plan
- EPIC
- Nextgen
- Barracuda
- Proxy
- I-Crime Fighter
- Trend Micro
- Backup Cloud Management
- Revenue Forecasting
- Agile Methodology
- Metrics Analysis
- Analytic Suspecting
- HIPAA 834
- RCNI
- MMR
- Stakeholder engagement
- Project management
- Data analysis
Certification
- Healthcare Management Certification, University of Phoenix
- Physician Practice Manager Certification, AAPC
Websites
Timeline
Market Growth Manager
ARCHWELL HEALTH
09.2024 - 04.2025
Independent IT Infrastructure Consultant
Cass County Nebraska
01.2023 - 12.2024
Business Intelligence Team Lead
Centauri Health Solutions
08.2022 - 09.2024
Non-Profit Director
Cass County Behind the Badge
04.2018 - Current
Business Operations Lead / Program Consultant
Optum Insight / United Health Group
01.2012 - 08.2022
Training & Development Coordinator
DaVita Dialysis
10.2011 - 01.2012
Master of Healthcare Administration - Healthcare Informatics & Analytics
University of Phoenix
Bachelor of Science - Healthcare Administration, Healthcare Management
University of Phoenix
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