Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Spence

Lagrange,Georgia

Summary

Quality control professional with extensive experience at Plantation Patterns, specializing in quality inspection and process optimization. Skilled in data analysis and team collaboration, enhancing operational efficiency and ensuring compliance with industry standards. Proven leadership abilities and meticulous attention to detail contribute to successful outcomes in high-pressure environments.

Overview

26
26
years of professional experience

Work History

Quality Support II

Weiler Forestry
Lagrange, Georgia
09.2014 - 05.2025
  • Conducted in-process and incoming inspections to ensure compliance with quality standards.
  • Recorded and entered audit results for accurate documentation and analysis.
  • Participated in 5S audits and contamination control efforts to maintain clean work environments.
  • Utilized tools and gauges for precise measurements and evaluations.
  • Collaborated effectively with quality and production teams to achieve company objectives.
  • Collected and shipped fluid samples for thorough contamination analysis.

Customer Service Representative

American Home Shield
Lagrange, Georgia
01.2014 - 01.2014
  • Provided efficient client support by handling inbound calls professionally.
  • Ensured a welcoming experience through courteous phone service to clients.

Office Manager

Atkinson Mobile Home Park
Roanoke, Alabama
01.2010 - 01.2014
  • Managed the leasing office
  • Responsible for tenant leasing, account management, collecting and entering data, inbound and outbound calls
  • Established Company Leases and payment layouts

Machine operator/ Lab tester

Lacosta
Lagrange, Georgia
01.2009 - 01.2010
  • Conducted laboratory tests on production materials to ensure quality standards.
  • Inspected and tested products produced by the production line.
  • Collected and entered testing data into SAP system for accurate tracking.
  • Calibrated testing equipment daily to maintain precision in measurements.

Quality Control Supervisor

Plantation Patterns
Wadley, Alabama
02.1999 - 07.2009
  • Supervised quality departments in fabrication, ensuring adherence to standards.
  • Conducted quality audits, inspections, and testing to uphold product integrity.
  • Recruited associates for quality department to enhance team capacity.
  • Maintained strong vendor relationships to support operational needs.
  • Oversaw rework and cleaning departments to optimize workflow efficiency.
  • Led logistics department team, improving coordination and delivery processes.
  • Developed visual work instructions for fabrication departments to standardize operations.

Education

High School Diploma - General Studies

Wadley High School
Wadley, Alabama
05.1987

Skills

  • Quality inspection and compliance auditing
  • Data analysis and equipment calibration
  • Process optimization and quality management
  • Customer relationship management
  • Team collaboration and workflow coordination
  • Problem solving and attention to detail
  • Leadership development and supervision
  • Data entry and recordkeeping
  • Dependability and responsibility
  • PPE compliance and clerical support
  • Telephone etiquette and troubleshooting
  • Organizational skills

Languages

English
Professional

Timeline

Quality Support II

Weiler Forestry
09.2014 - 05.2025

Customer Service Representative

American Home Shield
01.2014 - 01.2014

Office Manager

Atkinson Mobile Home Park
01.2010 - 01.2014

Machine operator/ Lab tester

Lacosta
01.2009 - 01.2010

Quality Control Supervisor

Plantation Patterns
02.1999 - 07.2009

High School Diploma - General Studies

Wadley High School

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