Jennifer Spence
Lagrange,Georgia
Summary
A results-driven, dedicated professional with solid experience in the Quality industry and customer service fields. Over 20 Years of experience in Quality Control. Extensive experience performing quality audits, evaluations, and testing. Solid knowledge of Microsoft Word, Excel, PowerPoint, and Publisher. Track record for consistently meeting goals and delivering a high level of job performance. Created and implemented visual work instructions for the entire facility. 2 Years of experience in Logistic.
Overview
26
26
years of professional experience
Work History
Quality Support II
Weiler Forestry
01.2014 - Current
- Perform in process and Incoming inspections
- Record and enter results of audits
- 5S Audit and Contamination Control team member
- Working effectively and efficiently with the quality and production teams to meet company goals
- Collect and ship fluid samples for contamination analysis.
Customer Service Representative
American Home Shield
01.2014 - 01.2014
- Answering inbound calls
- Performed duties of greeting clients though phone service
- Assisted clients with contract issues created and submitted work orders per client’s request.
Office Manager
Atkinson Mobile Home Park
01.2010 - 01.2014
- Managed the leasing office
- Responsible for tenant leasing, account management, collecting and entering data, inbound and outbound calls
- Established Company Leases and payment layouts.
Machine Operator/ Lab Tester
Lacosta
01.2009 - 01.2010
- Tested production material in a laboratory environment
- Performed duties of inspecting and testing product produce by the production line
- Properly collected and enter data from the testing procedures into the SAP system
- Performed daily calibration on testing equipment.
Quality Control Supervisor
Plantation Patterns
01.1999 - 01.2009
- Supervised and maintained the quality departments of fabrication
- Responsible for quality audits, inspections, and quality testing
- Recruited associates for the quality department
- Maintained a good customer service relationship with company vendors
- Supervised the rework and cleaning departments
- Team leader in the logistics department
- Developed and implemented visual work instructions for the fabrication departments.
Education
High School Diploma - General Studies
05.1987
Skills
- Training and coaching
- Feedback Management
- Visual inspections
- Inspections and reviews
- Quality processes
- Blueprint understanding
- Inspection documentation
- Measurement techniques
- Safety Procedures
- Employee Supervision
Timeline
Quality Support II - Weiler Forestry
01.2014 - Current
Customer Service Representative - American Home Shield
01.2014 - 01.2014
Office Manager - Atkinson Mobile Home Park
01.2010 - 01.2014
Machine Operator/ Lab Tester - Lacosta
01.2009 - 01.2010
Quality Control Supervisor - Plantation Patterns
01.1999 - 01.2009
Wadley High School - High School Diploma, General Studies
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