Jennifer Stairiker
Baltimore,MD
Summary
Proven Urgent Care Technician with a track record of enhancing patient satisfaction and safety at Kaiser Permanente. Skilled in vital signs monitoring and emergency care, complemented by strong teamwork and collaboration abilities. Demonstrated success in improving care standards through diligent clinical support and patient monitoring.
Overview
11
11
years of professional experience
Work History
Urgent Care Technician
Kaiser Permanente
05.2016 - Current
- Maintained a clean and organized work environment, contributing to overall safety and hygiene standards.
- Monitored vital signs and reported any abnormalities to nursing staff.
- Performed blood draws and other diagnostic tests.
- Responded rapidly during emergency situations.
- Improved patient satisfaction by addressing concerns and answering questions in a timely manner.
- Conducted routine equipment checks for proper functioning, reducing risks associated with faulty devices.
- Enhanced patient comfort by providing attentive and compassionate care.
- Documented patient interactions thoroughly in electronic medical records system.
- Participated in ongoing training sessions to stay updated on latest best practices in patient care techniques.
- Assisted nurses with daily tasks, ensuring efficient workflow and high-quality care for patients.
- Collaborated with interdisciplinary healthcare team members, enhancing communication and coordination of patient care plans.
Clinical Technician
Howard County General Hospital
10.2013 - 05.2016
- Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
- Maintained strict patient confidentiality, following HIPAA guidelines and clinic-specific policies to protect sensitive information.
- Maintained inventory of clinic supplies, ensuring availability of necessary materials for daily operations.
- Worked with physicians and nurses in patience care excellence.
- Assisted in the training of new Clinical Technicians through mentorship and demonstrating best practices in clinical settings.
- Increased efficiency of clinical workflows by promptly responding to physician orders and prioritizing tasks appropriately.
- Enhanced patient care by accurately performing diagnostic tests.
- Provided essential support to physicians during examinations, treatments, and surgical procedures.
- Maintained inventory of clinical supplies to ensure availability during critical moments.
- Supported medical staff during emergency situations, contributing to timely delivery of critical care.
Education
Practical Nursing
Community College of Baltimore County
Baltimore, MD12.2024
Associate of Arts - General Studies
The Community College of Baltimore County
Baltimore05.2008
Skills
- Patient Care and Clinical Support
- Direct Patient Care
- Teamwork and Collaboration
- Customer Service and Payment Processing
- Vital signs monitoring
- Clinical Documentation
- Patient Monitoring
- Immunization Administration and Medication Administration
- Specimen Collection
- Blood Glucose Monitoring
- Certified in CPR/AED
- Emergency Care
Timeline
Urgent Care Technician
Kaiser Permanente
05.2016 - Current
Clinical Technician
Howard County General Hospital
10.2013 - 05.2016
Practical Nursing
Community College of Baltimore County
Associate of Arts - General Studies
The Community College of Baltimore County