Jennifer Stennick

• Greeting customers
• Scheduling appointments
• Processing CPL’S
• Running background checks
• Answering multiple line phones and transferring
• Scheduling events on office calendar
• Cash handling
• Data entry into law enforcement data base
• Troubleshot and resolved technical issues with customers over the phone or remotely in a timely manner.

In charge of stocking and distribution of medical supplies to all departments in the hospital.

Monitoring inventory and rotating products as needed.

Work special projects as assigned by supervisors.

Communicates effectively with floor managers and support staff to ensure needs are met.

Support my coworkers and department by compiling training required and filling in as shifts are needed.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Collaborated with my manager and coworkers to discuss new ways of making the flow of our process better and more effective.

Provided friendly attentive service to guests, clarifying any customer issues or concerns.

Rectified volatile situations quickly through active listening and effective communication.

• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Consulted with customers regarding construction products and equipment needs addressing account concerns.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Assessed customer needs and upsold products and services to maximize lumber product sales.

• Received and routed incoming calls and correspondence to promote timely communication.
• Assisted with administrative tasks, including filing, answering phones and scheduling customers for serivces.
• Coordinated communications, including taking calls, responding to emails and interfacing with clients.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Managed multiple calendars and contacts within-the company.
• Maintained master calendar for client appointments.
• Generated shipment invoices, prepared packages and set up courier deliveries.

• Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
• Served needs of many customers and employees per shift, including collecting payments, tracking rewards and handling customer service issues.