Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jennifer Stephenson

McCalla

Summary

Dynamic Dental Marketing Growth Advisor with a proven track record at tinyRHINO, excelling in client management and performance analysis. Expert in developing marketing strategies that enhance profitability and empower teams. Adept at financial coordination, driving growth through data reporting and enthusiastic team leadership, ensuring client success and operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dental Marketing Growth Advisor

tinyRHINO
Boynton Beach
02.2024 - 10.2024
  • Cultivated and sustained dental teams to demonstrate proven client success.
  • Dental consulting for established dental clients, enhancing production goals.
  • Systems development to include objectives, key results, and key performance indicators.
  • Proficient management of client teams.
  • Empower client teams through influence and persuasion techniques to boost profitability and marketing initiatives.
  • Monitored and analyzed performance metrics to drive continuous growth.

Dental Practice Financial Coordinator

Brooklane Family Dental
Hueytown
09.2020 - 10.2023
  • Processed and reviewed dental treatment plans post-examination, ensuring patient understanding.
    Facilitated financial arrangements, including applications for CareCredit and Lending Point.
    Managed scheduling of appointments and performed follow-up communications effectively.
  • Processed and monitored patient pre-determinations and insurance claims efficiently. Obtained detailed breakdown of benefits before patient appointments to facilitate smooth operations. Ensured timely maintenance of credentialing statuses for all doctors.
  • Posted all charges and payments for dental procedures efficiently. Collected patient co-pays at time of service to enhance cash flow. Contacted delinquent patients to establish payment arrangements promptly. Managed accounts reported to collection agency, ensuring timely follow-up.

Dental Office Manager

Alabama Family Dentistry
Hueytown
05.2018 - 02.2020
  • Prepared monthly reports summarizing activity within the dental practice for review by senior management.
  • Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
  • Maintained patient records, scheduled appointments, and handled billing inquiries.
  • Created reports detailing daily activities, staff performance metrics, and other relevant information.
  • Developed procedures for tracking patient records and updating treatment plans as needed.
  • Ensured compliance with HIPAA regulations while handling confidential patient information.
  • Coordinated with dental providers regarding patient care and scheduling needs.
  • Implemented strategies to improve efficiency in the day-to-day operations of the office.
  • Provided guidance to staff on insurance coverage and payment options for patients.
  • Hired, trained and monitored new office employees and took corrective action when necessary.
  • Maintained and evaluated clinic budgets, general ledger and billing systems.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Education

High School Diploma -

Pleasant Grove High School
Pleasant Grove
06-1995

Skills

  • Client management
  • Performance analysis
  • Marketing strategy
  • Financial coordination
  • Data reporting
  • Team leadership

Certification

  • BLS Provider

References

References available upon request.

Timeline

Dental Marketing Growth Advisor

tinyRHINO
02.2024 - 10.2024

Dental Practice Financial Coordinator

Brooklane Family Dental
09.2020 - 10.2023

Dental Office Manager

Alabama Family Dentistry
05.2018 - 02.2020

High School Diploma -

Pleasant Grove High School

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Jennifer Stephenson